Job details

Graduate Footwear and Accessories Technologist

Job reference: 004188

Closing date: 30/07/2021

Salary: Competitive Salary (DOE) plus excellent benefits

Department: Design, Technical and QA

Hours per week: Full-time

Here at N Brown, we champion inclusivity by making our customers look and feel amazing. We don’t believe that age, size, shape or background should stop anyone from feeling confident, stylish and happy with the way they look and feel. With our industry leading expertise in creating fashion that fits, we’ve been proudly breaking down these barriers for over 150 years. We help our customers to express themselves with stylish products, helpful services and flexible finance. Now, we’re moving forward together, embracing innovation and new technology, to continue to delight our customers.

Working here you’ll explore everything the world of digital retail has to offer — asking questions, trying new things and chasing new opportunities. Combine this curiosity with the freedom to make your own decisions, take charge of projects and work flexibly, and you’ve got the perfect place to show your skills and learn new ones. It’s fast and furious here at times, but this just means something new and exciting is always on the way. So, if you collaborate, think on your feet, embrace innovation and love rising to a challenge, your work with us will have a serious impact on the business, your career and our customers’ lives. We are proud to be N Brown.

We currently have an exciting opportunity to join our Footwear & Accessories team as a Graduate to support our Technologists. 

What you’ll do:

  • Support in the delivery of the Strategy and business seasonal requirements, ensure an accurate and consistent fit across all the Product range in all sizes aligned to the internal standard by brand, to ensure they flatter our customer.
  • generating and maintaining records and data ensuring the standards are consistently aligned to the global law and our strategic and brand objectives.
  • Research, analyse and translate Global compliance and legislation requirements ensuring NBrown are up to date with any changes to laws etc.
  • Develop strong relationships with key stakeholders, internally and externally to develop the product range to deliver exceptional quality for the customer, ensuring it is on time and from the right supplier for the product type/ brand requirements to deliver product excellence.
  • Show ability to engineer products to support net margin improvements for your dept.
  • Evaluate Supplier for skill, abilities, lead times and quality of product achieved preparing reports and escalating issues for action and recommending improvements.
  • Support technologists to constantly review and improve Quality Standards in line with customer expectation, competitors and internal Quality guidelines.
  • Maintaining all quality, legislation and compliance criteria, evaluating and reporting on supplier performance, ensuring 100% compliance through close monitoring and communication.
  • Maintain testing, compliance and AQL standards and performance through supply base, reducing unplanned refurb and RTM’s.
  • Investigate causes of quality problems and implement improvements to processes that lead to overall increases in product quality resulting in reduction in returns, improved customer feedback, through product reviews and increase product score through customers testing panels.
  • Communication – engage with the wider business team both internal and external to drive Quality products   forward and effectively promote product benefits to the customer.
  • Analyse, understand, report and act upon customer feedback and returns metrics.
  • Specify, review and act upon required Product Test, Chemical, environmental Compliance and product safety requirements.
  • Monitor and maintain all product information on Critical Path and data files.
  • Growth in Profitability – reduce returns rates and improved product reviews through improved Quality, Value and Customer perception, reducing quality issues, reduced sampling, reduced defects and reduced non-compliance.

What you’ll have:

  • Minimum 1-year industry internship in technical specific field.

  • Technical Expertise in relevant products including, Testing and compliance legislation & chemical management.

  • Understanding of a wide-ranging Supply base.

  • Use analytical and product insight to influence corrective actions with strong focus on continuous improvements.

  • Communication skills – verbal and written – ability to communicate via variety of media with different cultures/various levels of Stakeholders.

  • A good appreciation of quality and compliance standards.

  • IT skills – competent in word, excel and power point.

  • Highly organised.

  • Self-motivated with a positive attitude.

  • Excellent Time Management – personal and role impact.

What’s in it for you?

As Graduate Footwear Technologist at N Brown you will receive a competitive salary plus pension scheme, life assurance, 24 days holiday plus bank holidays, in addition to taking advantage of a holiday purchase scheme! You will benefit from our hybrid working and fantastic location based in the heart of the Northern Quarter, Manchester. You will receive fantastic employee discount on our products, a discounted share purchase scheme and access to our Employee Assistance Programme and much more!