Job reference: 004201
Closing date: 20/08/2021
Salary: Competitive Salary (DOE) plus excellent benefits
Hours per week: 36.17
N Brown has seen strong online growth and is becoming a true leader in the market. As the Head of CRM, set the CRM group strategy within N Brown, working with Senior leaders in their respective business areas, to build the business's overall customer management capability. To deliver a best in class customer experience across all key touchpoints of the business.
You will have strong commercial drive and acumen, a customer-first attitude with proven experience in a digitally led retail environment. Understanding and championing the customer, with a strong opinion to shape and drive the forward strategy is key .
Reporting to the Group Director of Merchandise & Trade this role is fundamental to delivering the commercial objectives and targets of the business.
What you’ll do:
What you’ll have:
Working here you’ll explore everything the world of digital retail has to offer — asking questions, trying new things and chasing new opportunities. Combine this curiosity with the freedom to make your own decisions, take charge of projects and work flexibly, and you’ve got the perfect place to show your skills and learn new ones. It’s fast and furious here at times, but this just means something new and exciting is always on the way. So, if you collaborate, think on your feet, embrace innovation and love rising to a challenge, your work with us will have a serious impact on the business, your career and our customers’ lives.