Job details

Partnership Operations Assistant

Job reference: 004316

Closing date: 22/10/2021

Salary: £19,000

Department: Logistics Operations

Hours per week: 36.17 hours per week

Here at N Brown, we have an exciting opportunity for a Partnership Operations Assistant to join our fantastic Logistics Operations team.

Main Purpose:

As Partnership Operations Assistant, you will play a vital role in tracking the critical path of purchase orders from origin into our 3rd part refurb whilst utilising Power BI’s commitment report, carrier portals and Mainframe. You will also ensure partner orders are fulfilled on time in full, whilst identifying and reporting any stock discrepancies or scheduled delivery delays. The Partnership Operations Assistant is key in ensuring all potential risks are communicated to the account managers and the operations team for resolution and collaboration.

Key Responsibilities:

  • Track stock movement from origin utilising the commitment report and other data platforms to reconcile the purchase orders and category codes. Identifying delays and critical issues to the Merchandising team to allow for Q35 picks to be raised.
  • Ensure the line targets and range plans are continuously updated with the status of stock and delivery plan to enable orders to be raised and distributed to our 3rd party to ensure the Partner receives the stock on time in full.
  • Co-ordinate the movement of stock from Shaw DC liaising with Shaw Operations, prioritising the delivery dependent on inbound capacities to our third-party refurb company.
  • Provide Shaw DC daily with a current overview of the partnership deliveries, core stock bagged, and box picks daily.
  • Monitor and ensure the Partnership stock is collected from core business stock as it becomes available to serve both pre-orders and replenishment. Identifying duplication of orders and reconciliation of data.   
  • Update Account managers with any discrepancies Shaw or our refurb have determined on receipt of the stock. To allow for a core pick selection to be raised by Merchandising or informing the partner if required.
  • Complete delivery and open purchase orders tracking (partners data on google docs) – On a weekly cadence, reconcile and add comments on delivery dates for outstanding open purchase orders to support partners weekly meeting
  • Consolidation of data to access and complete bar codes on a weekly cadence to ensure purchase orders can be raised without errors.
  • Attend Ops Managers daily meeting call with refurb and Partner Update meetings
  • Escalate potential risks/concerns that may cause missed deadlines to Ops Manager  
  • Deputise operations colleagues in their absence. Support other duties required by line manager that are appropriate for this role for which the role holder has the experience or training.

What You Will Need:

  • Minimum 2 Years’ experience in an operations assistant position or equivalent is desired.
  • Excellent working understanding of MS Office, communication, time management and multi-tasking skills.
  • Customer care and communication skills
  • MS Office Applications
  • Experience working in a fast-paced environment, meeting deadlines whilst collaborating within a team to perform the role effectively.

What’s On Offer?

As Partnership Operations Assistant at N Brown you will receive a competitive salary of £19,000 per annum plus bonus, pension scheme, life assurance, 24 days holiday plus bank holidays, in addition to taking advantage of a holiday purchase scheme! You will benefit from our flexible working hours and fantastic location based in the heart of the northern quarter, Manchester. You will receive fantastic employee discount on our products, a discounted share purchase scheme and access to our Employee Assistance Programme and much more!

We are proud to be N Brown.