Job details

CRM (Marketing) Co-Ordinator (Home Essentials)

Job reference: 004544

Closing date: 01/03/2022

Salary: Competitive Salary (DOE) plus excellent benefits

Department: Trading

Hours per week: 36.17

Here at N Brown, we are looking to recruit a self-motivated, enthusiastic and commercially astute Marketing Coordinator who will help deliver the marketing plan, improving customer retention and loyalty through the execution of profitable CRM activity.

It’s fast and furious here at times, but this just means something new and exciting is always on the way. So, if you collaborate, think on your feet, embrace innovation and love rising to a challenge, your work with us will have a serious impact on the business, your career and our customers’ lives.

As Marketing CRM Coordinator, you will:

  • Delivering targeted, offline mailers to the customer file to engage customers, including creative execution, customer selection and test activity in order to achieve the sales plan.
  • Working in collaboration with colleagues in other departments to ensure the seasonal plans are implemented effectively, efficiently, on time and within budget.
  • Weekly results reporting and analysis to ensure performance is optimised in season.
  • Implementing the segmentation of the brand database to drive customer programmes and improve long term quality and profitability of the customer file.
  • Briefing external creative agencies to create engaging and inspiring mailings.
  • Appraising creative to ensure our product ranges and offers are on brand.
  • Ensuring that all communications are consistent across all channels, delivering the best customer experience possible.

If you have experience of a similar CRM role in a complex and fast paced environment like our own, apply today! You’ll need to be organised and able to manage a busy workload and be confident working with colleagues across the business.

Working here you’ll explore everything the world of digital retail has to offer — asking questions, trying new things and chasing new opportunities. Combine this curiosity with the freedom to make your own decisions, take charge of projects and work flexibly, and you’ve got the perfect place to show your skills and learn new ones.