Job details

Personal Assistant (Maternity Cover)

Job reference: 004559

Closing date: 28/01/2022

Salary: Competitive Salary (DOE) plus excellent benefits

Department: Buying

Hours per week: Full-time

We are now recruiting for two Personal Assistants to join N Brown on a fixed term contract. One PA will support our CEO of Retail and Director of Supply Chain and the second Personal Assistant will support our Chief Operating Officer and Director of Strategy Transformation.  

As a PA you will be accountable to provide an efficient and effective support to make the most effective use of time through diary management and performing a range of tasks in a professional and discreet manner.  

This role allows a lot of autonomy so you will have the opportunity to make it your own. You will be a highly organised person, with exceptional prioritisation and communication skills. You will be able to use your own initiative to prioritise and manage complex tasks and will have the opportunity to get involved in communications work, project administration and process improvement.

As an experienced PA, you will be confident in working independently as well as being a strong team player and will be required to maintain an understanding of the divisions strategic priorities, and the strategic priorities of the business and apply this awareness.

What you'll be responsible for as Personal Assistant:

  • Organising and maintaining the diary, making appointments with external and internal parties, ensuring that meetings run to time and that the meetings commence on time with all the necessary documentation. 
  • Screening and prioritising telephone calls, enquiries and requests, and handling them when appropriate. 
  • Managing emails, discussing and actioning where appropriate and ensuring that following up action takes place to specified deadlines.  Receipt of customer complaint communications, despatching to relevant Team managers for action. Maintain the housekeeping system for emails.  
  • Provision and management of daily action tasks to ensure that papers are provided for meetings and boards and outstanding actions are chased and deadlines met. Dealing with incoming post, taking dictation, writing letters and preparing responses where necessary. 
  • Arranging local and foreign travel and accommodation for meetings and events. 
  • Collation of relevant information for divisional board papers and reports and documents as required to a high standard of accuracy and professionalism. 
  • Collation, coordination and preparation (where appropriate) of presentations to be given to relevant parties (internal and external). 
  • Collation and maintenance of gifts and hospitality logs for Audit purposes. 
  • Make rapid and accurate assessments of urgent/delicate situations that can be addressed by appropriate colleagues. 
  • Sourcing and preparation of location for on and off-site events to include collation of preparation work, and presentation materials, coordination of event management with chosen venues, attending and aiding and technical expertise as required and within the budget specified. 
  • Regular contact with the wider Personal and Executive Assistants, promoting a team ethic across which is partly remotely based. Provide support and guidance in the recruitment process for Personal Assistants to ensure quality and integrity of the Personal Assistant team. 

What skills and experience are we looking for?

  • Relevant experience in a similar role, or experience working in a Retail function. 
  • The ability to be aware of and maintain confidential/sensitive information, with a commercial mindset and proactive decision making. 
  • Office Management and Administration skills are essential. 
  • The desire and ability to live and breathe our values and behaviours (together for the customer, driven by curiosity, empowered by trust and motivated by pace).

​​​​​​​What’s in it for you?

As PA at N Brown you will receive a competitive salary plus pension scheme, life assurance, 24 days holiday plus bank holidays, in addition to taking advantage of a holiday purchase scheme! You will benefit from our hybrid working and fantastic location based in the heart of the Northern Quarter, Manchester. You will receive fantastic employee discount on our products, a discounted share purchase scheme and access to our Employee Assistance Programme and much more!