Senior Transition Manager

Location: National

Closing Date: 10th November

Interviews: w/c 18th and 25th November (TBC)

Grade: G7

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary: 

National: £54,358 - £61,585 (which may include an allowance of up to £2,517)

London: £58,847 - £66,670 (which may include an allowance of up to £4,828)

Working pattern: Full-time, part-time, flexible working

Contract Type: Permanent

Vacancy number: 91744

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

The Role

We’re recruiting for a Senior Transition Manager here at Justice Digital, to be part of our warm and collaborative Strategic Initiatives team, working alongside Delivery Managers, Service Owners, Procurement teams and countless specialists within the Technology Services Team and wider MoJ. 

This role aligns against Lead Service Transition Manager from the Government Digital and Data Framework

This is an exciting time where multiple large scale (£100m+) service contracts have expired, and require action to provide continuity of service across the MoJ Estate, in addition to planning the future of over 100 other Technology Services contracts.

During this period, we are taking the opportunity to look at how those services can best be improved and delivered, including driving convergence across the MoJ estate. This will ensure MoJ staff and the public are able to benefit from a consistent, fit for purpose, cost effective and secure IT service, through:

• Reviewing the scope of services provided and looking at the potential for the MoJ to take more direct ownership of some of these services in the future. 
• Breaking up the large, complex contracts into smaller, flexible, and competitive specialist services.
• Engaging the market with the aim of taking advantage of innovation and the latest available technologies for future replacement contracts.

As the Senior Transition Manager, you will be accountable for the orderly transition of in-scope technology services to new suppliers and in-house teams. 

Working alongside wider Transition and Delivery teams as part of one or more projects, you will lead the integration and transition of services from incumbent suppliers to new service providers, and the introduction of new services, process and operating models into existing and new capabilities.

You’ll ensure that Transitions are planned and carried out in a controlled manner and within budget by leading appropriate Transition governance and assurance boards, monitoring progress, managing risks, issues and dependencies as well as ensuring the business readiness for change. 

To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025

Key Responsibilities:

The Senior Transition Manager leads the integration and transition of services from incumbent suppliers to new service providers and the introduction of new services, process and operating models into existing and new capabilities.  Ensuring that Transitions are planned and carried out in a timely manner and within budget.  

Duties include but are not limited to;

• Managing a team of Transition Specialists ensuring the team are rightly sized and capable of delivering on programme requirements. 
• Provide a path of escalation and resolution to the Transition Specialists and Service Providers.
• Accountable for ensuring suitable tools are in place to track, monitor and record success, issues and status of a complex programme, maintain and update these tools to ensure suitability for an ever changing landscape of programme deliverables.
• Assimilate reporting across the portfolio of projects and provide regular reporting to Senior Stakeholders.
• Provide expert Transition Knowledge across a broad range of Technology services.
• Implement a Transition Gated Process and Chair Transition Gate Meetings  
• Understand project interdependencies and sequence migration and cutover events appropriately.
• Be accountable for the end to end transition plans across the portfolio of projects.
• Provide cover to team members from time to time during periods of leave, reaching into areas as required to maintain delivery.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Person Specification

Essential

• Strong interpersonal, organisational and analytical skills.
• The ability to plan, monitor, control and report status information.
• Technical knowledge across a broad range of areas, including but not limited to; Networks, End User Compute services, Data Centre infrastructure, ITSM tooling, Voice and Video services.
• Excellent written and verbal communication skills with the ability to communicate to all levels of stakeholder.
• Proven experience of leading large scale technology migrations and roll outs (10,000+ users or £30m+ value). 
• TOGAF/ ITIL/ Prince2 certifications or working knowledge. 

Willingness to be assessed against  the requirements for BPSS clearance

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

Benefits

• 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
• A £1k per person learning budget is in place to support all our people, with access to best in class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms 
• Staff have 10% time to dedicate to develop & grow
• Generous civil service pension based on defined benefit scheme, with employer contributions of 28.97% from April 1st 2024 (Contribution Rates)
• 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings’ birthday. 5 additional days of leave once you have reached 5 years of service.
• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
• Wellbeing support including access to the Calm app. 
• Bike loans up to £2500 and secure bike parking (subject to availability and location)
• Season ticket loans, childcare vouchers and eye-care vouchers.
• 5 days volunteering paid leave.
• Free membership to BCS, the Chartered Institute for IT.
• Some offices may have a subsidised onsite Gym.

How to Apply

Candidates must submit a CV and supporting statement (no more than 750 words), which describes how you meet the requirements set out in the Person Specification above.

Candidates who do not submit both a CV and a separate statement of suitability will not be invited to interview. 

Should we receive a high volume of applications, a pre-sift is based on the following criteria: ”TOGAF/ ITIL/ Prince2 certifications or working knowledge.” will be conducted before the sift.

Within your statement of suitability, please focus on demonstrating how you meet the following essential criteria which are being assessed at the sift stage;

• The ability to plan, monitor, control and report status information.
• Technical knowledge across a broad range of areas, including but not limited to; Networks, End User Compute services, Data Centre infrastructure, ITSM tooling, Voice and Video services.
• Proven experience of leading large scale technology migrations and roll outs (10,000+ users or £30m+ value).

In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:

• Seeing the Big Picture
• Changing and Improving
• Communicating and Influencing
• Delivering at Pace

A diverse panel will review your application against the Person Specification above. 

Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.

Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.

A reserve list may be held for up to 12 months, from which further appointments may be made.

Terms & Conditions

Please review our Terms & Conditions which set out how we recruit and provide further information related to the role and salary arrangements.

If you have any questions, please feel free to contact recruitment@digital.justice.gov.uk