Job Description
Business Analyst
Location: National*
Closing Date: 21st January 2026
Interviews: Expected w/c 9th February 2026
Grade: SEO
Salary: *please see T&Cs at the end of the advert, for more information on pay for current Civil Servants and new entrants to the Civil Service
London - £49,325 to £53,081
National - £42,914- £46,182
Working pattern: Full time, Part time, flexible working
Contract Type: Permanent
Number of roles: up to 7
Vacancy number: 13314
Candidates must be willing to be SC cleared for these roles
*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. At present we are operating 2 days in the office and 3 days working from home.
Office locations can be found ON THIS MAP
The Role
We’re recruiting for Business Analysts to join Legal Aid Agency Digital and to be part of our exciting digital transformation programme of work. This is a great opportunity to join one of our warm and collaborative multidisciplinary agile teams and become part of our established business analyst community. LAA Digital sits within the wider Justice Digital organisation, comprising over 100 Business Analysts.
This role aligns against Business Analyst from the Government Digital and Data Framework
You will play an integral role in delivering high quality, user focused solutions and have the opportunity to work across a range of different services, progress your career and make a difference.
To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025
Key Responsibilities:
As a Business Analyst, you will:
Undertake analysis to understand how a business area works, considering the people, organisation, processes, information, data and technology
Identify and elaborate user and business needs to enable effective design, development and business change
Ensure new products and services meet business and user needs, and are aligned with organisational goals
Understand any business and policy constraints that need to be considered, and assess the implications
Collaborate on prioritisation to agree minimum viable product and sprint features
Identify areas for improvement, explore feasible options, analyse the effects of change and define success measures
Take ownership for improving your own knowledge of business analysis and agile principles, methods and tools and play an active role within the BA community in sharing knowledge and mentoring others.
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!
Benefits
37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
A £1k per person learning budget is in place to support all our people, with access to best in class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms.
Staff have 10% time to dedicate to develop & grow.
Generous civil service pension based on defined benefit scheme, with employer contributions of 28.97% from April 1st 2024 (Contribution Rates).
25 days leave (plus bank holidays) and 1 privilege day usually taken around the King’s birthday. 5 additional days of leave once you have reached 5 years of service.
Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
Wellbeing support including access to the Calm app.
Nurturing professional and interpersonal networks including those for Carers & Childcare, Gender Equality, PROUD and SPIRIT.
Bike loans up to £2500 and secure bike parking (subject to availability and location).
Season ticket loans, childcare vouchers and eye-care vouchers.
5 days volunteering paid leave.
Some offices may have a subsidised onsite Gym.
Person Specification
Essential criteria
Business Analysis Experience. You have proven experience recently working as a business analyst within the public and/or private sector.
Defining and managing business needs, user needs and requirements. You can elicit, analyse, challenge and validate business and user needs. You can define relevant artefacts, such as problem statements, epics, features, user stories, acceptance criteria and non-functional requirements, and facilitate prioritisation with minimal supervision.
Context, problem and option analysis. You can apply critical thinking and take different approaches to identify, investigate, analyse and communicate problems and opportunities. Able to apply logic to break down problems, identify and assess options and make recommendations to meet business and user needs.
Digital and data systems analysis. You can analyse complex systems to identify gaps in functionality and future functional needs along with their impact. You enjoy working with data and appreciate the importance and value that data has to an organisation. You are keen to use your skills to model and define the business's data requirements, ensuring that data domains are clearly articulated.
Business Modelling. You can select appropriate business modelling techniques to support analysis, decision making and stakeholder understanding. You can create models and diagrams that represent the organisation, processes, relationships, information and interactions.
Stakeholder management. You can communicate in a straightforward, honest and engaging manner, choosing appropriate styles to maximise understanding and impact. You can summarise complex information and make it understandable for a range of audiences. You can build relationships with stakeholders and use evidence to support both decision-making and consensus-building.
Business process improvement. You can research, understand and document current business processes, using a range of visual and analytical tools. You can look in detail at a process to determine strengths and weaknesses and identify opportunities improvement.
The applicant must be willing to be assessed against the requirements for SC clearance.
We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.
Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
How to Apply
Candidates must submit a CV along with a Statement of Suitability divided into two clear sections. The sections must answer the questions below and be a maximum of 250 words each (giving a maximum total of 500 words for both answers). The two questions to be answered in the Statement of Suitability are:
How has your business analysis experience helped you develop into a better business analyst? (Business Analysis Experience) – give a specific example of something you have learnt in your career and how that has helped you improve.
Describe a time when you have suggested an improvement to a process that has benefitted your organisation (Business Process Improvement) – give a specific example of a piece of work that you were involved in and how your contribution added value and improved business processes
Any applications that do not follow the above guidelines will be sifted out at the application stage.
** Should we receive a high volume of applications, a pre-sift based on your Business Analysis Experience will be conducted prior to the sift.
Successful candidates who meet the required standard will be invited to a 45 min panel interview held via video conference, which will include a presentation task.
Application Guidance
Please access the following link for guidance on how to apply and how to complete a Personal Statement
In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:
Communicating and Influencing
Working Together
Use of Artificial Intelligence
Whilst we value the use of AI technology to enhance our daily work, we also value the personal touch and urge applicants to write statements without the use of AI to emphasise their own unique experiences. Please avoid the inclusion of professional training companies within your career history and statement of suitability.
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.
Please see our candidate guidance for more information on appropriate and inappropriate use.
Terms & Conditions
Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements.
If you have any questions, please feel free to contact digitalanddatarecruitment@justice.gov.uk
