Job reference: 000093
Salary: £25,000 - 27,000
Department: FM - Retail
Location: Bristol Head Office
Employment type: Permanent
Division: Lancer Scott Facilities Management Ltd
Hours Per Week: 40
Closing date: 24/11/2025
Contract Duration: NA

Why work for us?

Established in 1998 Lancer Scott offers renowned high-quality construction projects and facilities management services, often competing and winning work from our much larger competitors. We are based in the heart of Bristol and have enjoyed significant success, particularly in the last 4 years with turnover increasing from £56 million in 2020 to a projected £125 million for 2024/2025.

To ensure our business remains fully supported we are investing into our people strategy and infrastructure to give our employees the tools to perform to the best of their ability. If you would like to join a rapidly expanding business that can offer up good opportunities for career development and professional personal growth, you should apply today and let’s talk.

What will be my core responsibilities?

  • Ensure invoices are processed and raised within the client SLA's and internal processes are adhered to.
  • Process invoices, ensuring all back-office systems are updated and maintained to avoid accounting errors.
  • Work in close partnership with the helpdesk team and account managers
  • Provide regular communication to all involved, to ensure work order details are updated to ensure invoices are raised correctly.
  • Effectively manage queries from internal and external clients, Account Managers and Senior Managers promptly.
  • Review of jobs on hold on a regular basis
  • Work closely with other team members and demonstrate respectful communication to encourage a collaborative environment.
  • Maintain client confidentiality and display a working knowledge of data protection requirements.
  • Maintain diary management and ensure that all tasks are completed within the correct timeframes.
  • Support the Finance Manager with preparation of any ad hoc tasks
  • Assistance with weekly/financial reports

What skills and experience do I need to be successful in this role?

  • Strong attention to detail with excellent organizational and multitasking skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ideally familiarity with Epix & Verisae CAFM
  • Good numerical skills
  • Effective communication skills, both written and verbal.
  • A customer-focused attitude with the ability to manage deadlines and prioritize tasks.
  • A collaborative mindset and willingness to contribute to team success.

Building Communities at Lancer Scott

At Lancer Scott, we’re committed to giving back through hands-on support, funding, and partnerships that create lasting impact. We've helped deliver projects like East Street Mews, providing housing for young homeless people, and revitalised community spaces such as the East Looe Hub and a Scouts hut in Gloucestershire. Our partnership with Community of Purpose enables us to support initiatives like the Bristol Young Heroes Awards and the Break Free Programme, giving young people opportunities to thrive.

Join us at Lancer Scott, where your work helps strengthen communities.

Take a look around the company https://www.lancerscott.co.uk/