About the role: Reporting directly into the IT Director, the IT Operations Manager for Leigh Academies Trust oversees a number of key functions within the IT department that enable the delivery of a high quality service to end users, and to ensure Service Support and Service Delivery processes are in place to meet the needs of the Trust - these are essential aspects of the role and we require the post-holder to have experience in this remit. This position is a stakeholder facing role, and requires that you establish and manage expectations within the Trust and drive the IT team to achieve those expectations to a high standard. As IT Operations Manager you will be responsible for leading, managing and developing the operations teams including; 1st to 3rd Line Support and Service Delivery Manager, and deliver exemplary service to more than 14,000 users over 16 sites. This is a great opportunity for an experienced Service Delivery Manager or an Operation Manger with a natural talent for getting the best out of teams and a sound understanding of ITIL and customer service.
Our successful candidate will join us as early in the new year as possible, depending on the notice period that you may have. To get a full understand of the responsibilities and expectations, please consult the Job Profile by clicking here.
Being part of Leigh Academies Trust: Leigh Academies Trust currently operates seventeen academies across the South East, including one in the pre-opening phase. It is responsible for the education of over 10,000 pupils from ages 3 to 19 and seeks excellence in all that it does. Its mission is to shape the lives of young people for the better and in doing so, transform the communities in which they live. Its academies have benefited from over £100m of capital investment and are privileged to employ over 2,000 highly talented staff between them. For more information on working for the Trust please visit our careers pages. As part of our Trust you will have the opportunity to collaborate with your peers and share best practice at Academy level and across the whole Trust. This is an important part of our vision as we know through experience that we perform better when we work together. You will also be expected to undertake regular self-development to continue your professional development and hopefully progress further within the organisation.
As part of the 'cluster' structure, all of our academies are grouped together in key geographical area to enable them to be able to support each other and share resources. It also offers staff access to career opportunities across the Trust allowing them to progress their career without switching employers. For more information on working for the Trust please visit our careers pages
Diversity at our core: As a Trust, we are passionate about diversity and recognise that as individuals we all bring something unique to the role regardless of age, gender, race, beliefs or disabilities which is why we treat all of our people equally, without compromise.
The academy is committed to safeguarding children and successful candidates will be subject to an Enhanced DBS check. Our commitment to safeguarding is underpinned by robust processes and checks which are in place across the Trust.