Lounge Supervisor – OAK – Back of House
Oakland Airport

Job Reference: OAX-BOHM-00007

Location: Oakland Airport

Department: Back of House Manager

Contracted Hours: Not Specified

Lounge Supervisor – OAK – Back of House 

  • Work in an Executive Airport Lounge at Oakland CA - International Airport (OAK)
  • Manage an established professional catering team
  • Great benefits: medical, dental, vision coverage, basic life insurance etc.
  • Full time position


MAG USA is a subsidiary of MAG - the UK’s largest airport operator owning numerous airports and aiding the transit of almost 60 million passengers and 650,000 tons of freight to 225 global destinations. MAG expanded into the U.S. market in 2015 and, since then, we have quickly established a robust services and consulting business, which proudly supports a growing number of airports across the U.S. with a variety of premium services.  One of the product lines that MAG USA is focused on are our award-winning "Escape Lounges," our line of premier, common-use airport lounges. 

The Role

Reporting directly to the Lounge Manager, we are currently looking for a motivated and experienced Back of House Lounge Supervisor to join our professional hospitality team within our exclusive Escape Lounge at Oakland International Airport. Working closely with the Front of House Supervisor, you will be required to manage our professional catering team. This role requires an experienced catering/ hospitality professional as the duties are varied. Typical duties will include:

  • To assist with the provision of a high quality Lounge experience for guests
  • Plan staffing requirements
  • Maintain all kitchen equipment & records
  • Supervise all kitchen and dining room activities, ensuring quality production and service delivery.
  • Assist with the preparation and delivery of the food and beverage service
  • Collaborate with the Lounge Manager to review employee performance and to provide relevant training
  • Maintain knowledge on all liquor regulations.
  • Assist with menu marketing the Lounge product to potential customers.

We strive for excellence and aim to be the benchmark service provider for lounges in the U.S. Therefore, this role will require the delivery of innovative solutions and quality service in line with business objectives and MAGs elevated company standards.


As the successful candidates, you will have extensive experience within catering management with a proven track record in the delivery of high end hospitality services. You must be a team player and be able to work in collaboration with your team mates. We have an inclusive, professional culture and only employ staff who embrace and share these principles. Given the nature of the airport lounge, you will have to be flexible around shift times and availability. It is critical that you are computer literate. You will be an inspirational leader with an ability to get the best out of your cooks and other catering staff, create a culture of success and develop exceptional ‘team spirit’.

You must be over 21 years old to comply with our service of alcohol policy.

To be successful in this role, you will have a high energy/ can-do attitude. You must be able to deliver on time and to the highest standard. We will give you the support, skills and tools that you need to be successful if you can bring the drive, personality and desire! 

What we offer

MAG is a global business that continues to expand not only across the US, but across the world. We want to be the number one airport support service business across the U.S. and believe that great service starts with its people. This is why we offer great training and career opportunities. Our benefits package is one of the most generous in the industry with medical, dental, vision coverage and company matched 401k to name just a few. We are growing rapidly in the U.S. and as such can offer great career options for outstanding people!

Must be a minimum of 21 years old to comply with our alcohol service policy. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, actual or perceived sexual orientation, national origin, age, physical handicap or disability as set forth in the American with Disabilities Act 1990, or Veterans Status. This vacancy will close once sufficient applications have been received. 

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.