Learning & Development professional (Fixed term contract for 6 months)
Chatham, Kent

Location: Chatham, Kent

Closing date: 25/01/2019

Interview date (week commencing) : 28/01/2019

Salary: negotiable

Employment type: Fixed Term

Team: Human Resources

Hours: up to 37 hours

The role is part of a major transformation programme. You’ll support the business change team (including ICT) to ensure a robust training programme is in place. You’ll be coaching and facilitating across the business in best practice and promoting our values.

The training modules will be based on end-to-end processes, so whilst you won’t need to have ICT expertise, an understanding and awareness of technical solutions would be advantageous.

You’ll be responsible for:

  • Technical training material for the new business processes within the transformation programme, as well as behavioural and soft skills training- particularly to our customer facing staff

  • Liaising with the business change team to ensure learning solutions are designed, delivered and evaluated to meet specific developmental and organisational needs

  • Helping us to drive a continuous improvement culture, with a consistent feedback loop


About you:

  • Ideally you’ll have some housing experience
  • Able to take the lead in developing skills based modules, such as dealing with challenging situations or how to overcome objections
  • Used to developing learning materials
  • Experienced in recommending and using a range of learning channels. For example e-learning or workbook based
  • You'll be an experienced trainer, able to deliver face to face learning and manage a diverse group of learners, hands on and as comfortable with design and delivery

The hours are up to 37 hours per week full time - although we would consider your application if you cannot work full time. Please tell us the hours you can work in your application.


We also offer:

  • 28 days holiday (pro rata for the duration of the contract)
  • Excellent flexible staff benefits
  • A great working environment with up to date facilities for training

The post is fixed term for 6 months.


The closing date for this job has now passed.