Job Description
Join our Cleaning Services Team at Newcastle International Airport!
About Your Airport
Newcastle is a multi-award winning Airport that proudly connects the North East region to the world.
The Airport is on track for the busiest year in its history as it prepares to welcome a record six million passengers in 2026.
Thanks to its strong portfolio of 15 airline partners, passengers can choose from over 80 direct destinations and more than 300 onward connections worldwide.
The Airport makes a vital contribution to the regional economy, generating more than £1bn in GVA each year and around 3,200 people are employed on the Airport site. More than 17,000 jobs are supported through the business’ supply chain.
The business’ commitment to delivering a world-class customer experience has earned international recognition.
In 2025, the Airport was recognised as ‘Best Airport in Europe’, in the 2 to 5 million passenger category, at the ASQ Awards for providing exceptional customer service.
It also retained the Star UK Airport award at the Travel Bulletin Star Awards for the fourth consecutive year.
The Airport was named the ‘Overall Winner’ at the Routes World Awards 2024, marking the first time a UK Airport achieved this prestigious accolade.
Airline partners continue to invest in the Airport and easyJet will open a new three-aircraft base in March 2026.
Committed to a sustainable future, the Airport is on track to achieve Net Zero Carbon status by the year 2035 and has been recognised as a 'sustainability sector leader'.
The business has its own solar farm that can provide 100% of its electricity on a sunny day and it is making significant investments to transition its vehicle fleet to electric models.
Over recent years more than 46,000 trees have been planted on Airport-owned land to support its carbon offset activities and enhance biodiversity.
About the role
A great opportunity has arisen for a Seasonal Cleaning Operative within our Cleaning Services Department.
Be part of a dedicated airport cleaning team and play a vital part in keeping one of the region’s most dynamic environments running smoothly. In this fast‑paced and customer‑focused role, you are responsible for the efficient, safe and compliant delivery of cleaning and support services to the airport company, its customers, and its business partners. You’ll help create a welcoming, spotless, and well‑maintained space that enhances the passenger experience and supports the smooth operation of airport activities—making every journey start and end on a high standard of care.
About you
You will be required to work independently on all aspects of the department’s varied operations in line with the needs of our customers & business partners. You’ll have positive attitude and effective time management skills which are essential in this role.
Responsibilities include:
• Adopt appropriate performance standards, and the expected standards of behaviour to ensure that an exceptional level of customer service is consistently applied, whilst delivering all aspects of the departmental remit.
• Work safely and contribute towards the achievement of departmental and corporate health and safety targets and objectives.
• Ensure that all relevant departmental equipment is inspected, tested and maintained as required and feedback to your manager when this isn’t within the required standards.
The successful candidate will be proficient in all aspects of a cleaning routine and possess a passion for delivering outstanding service. They will need to enjoy dealing with a diverse and varied workload and be able to overcome operational challenges as they arise.
Requirements
This is a minimum 20 hours per week contract. Due to the 24 hour operation of the airport, the work pattern will require the candidate to be flexible regarding start and finish times, although these will be given in advance.
The shifts are varied with a minimum 2 weeks notice and are across 365 days of the year, inclusive of weekends and Bank Holidays, therefore the ability to access transport to work is essential.
Why come onboard?
- Free on-site car parking whilst at work
- Reduced parking charges – Park & Fly
- Generous annual leave entitlement
- Access to contributory pension scheme
- Company Paid Life Insurance - Death in service
- Salary Sacrifice - Vehicle purchase scheme
- Tyne & Wear Metro season ticket
- Discounted car servicing and repairs
- Access to World Duty Free
- On-site occupational health support
- On-site physiotherapist
- Employee assistance programme support
- Subsidised private healthcare
- Cycle to work scheme
- Employee discounts at airport retail/ catering outlets
- Company and Performance related bonus scheme
- Subsidised membership to our on-site gym
Equal Opportunities Employer
Newcastle International Airport Ltd is an equal opportunities employer. We encourage applications from all backgrounds to ensure our team reflects the diversity of the communities we serve.
Applications are managed through the same fair and consistent recruitment process, and candidates are assessed on their skills, experience, and ability to successfully perform the role.
Please let us know if you require any additional support or adjustments made to the selection process or interview. We support employees who require additional support or adjustments, whether through ill-health, medical conditions, or living with disabilities.
Being part of the Disability Confident Commitment means that we want to ensure all our organisational policies and processes are accessible and inclusive to everyone. This includes our recruitment strategies, and we welcome applications from all prospective candidates.