Job Description
Do you see yourself supporting our Air Traffic Control function?
Have you got the knowledge, experience, and desire to be best in class at an award-winning airport?
About Your Airport
Newcastle is a multi-award-winning Airport that proudly connects the North East region to the world. In 2025, the Airport was recognised as ‘Best Airport in Europe’, in the 2 to 5 million passenger category, at the ASQ Awards for providing exceptional customer service.
Committed to a sustainable future, the Airport is on track to achieve Net Zero Carbon status by the year 2035 and has been recognised as a 'sustainability sector leader'. The business has its own solar farm that can provide 100% of its electricity on a sunny day and it is making significant investments to transition its vehicle fleet to electric models.
Over recent years more than 46,000 trees have been planted on Airport-owned land to support its carbon offset activities and enhance biodiversity.
The role
We are recruiting for an Air Traffic Support Officer (ATSO) who, under the daily direction of the on-duty Air Traffic Control Watch Management Team will fulfil a technical, administrative and practical support role within the ATC Department, so as to ensure the operational continuity and safety is maintained at all times.
The responsibilities are not limited to but will include:
- Providing support and assistance to the Air Traffic Control Officer (ATCO) as necessary, to enable the department to achieve a safe efficient, orderly and sustainable ATC service
- Providing aeronautical information to both ATC staff and airline customers
- Being fully conversant with ATC and relevant airside operational procedures
- To produce and handle meteorological data as required
- To effectively and tactically manage the stand plan on a daily basis
- To support the development and maintenance of competences of Air Traffic Controllers through use of the ATC simulator
- Follow emergency orders, assist in the coordination of emergency procedures in the event of an incident or accident.
- Taking reporting action and working with the relevant internal departments and external authorities to provide accurate, timely information supporting ATCOs.
Who we are looking for
Those applying for this role should be confident and an articulate communicator, IT literate with the ability to work across multiple applications.
You will need to be able to work well under pressure, prioritise your own workload and demonstrate dynamic decision-making skills.
A desire to learn and engage with continuous personal development.
This is a fantastic opportunity for the right candidates as full training will be provided.
Why come onboard?
Newcastle International Airport is a unique work environment where your actions really matter! The environment fosters a real passion for aviation operations and being best in class.
Just some of the benefits you can enjoy:
- Reduced parking charges – Park & Fly
- Generous annual leave entitlement
- Free on-site car parking whilst at work
- Car servicing and repairs
- Access to World Duty Free
- On-site occupational health support
- On-site physiotherapist
- Employee assistance programme support
- Employee discounts at airport retail/ catering outlets
- Membership to our on-site gym
This post requires access through the Critical Part at the Airport and therefore in line with Department for Transport regulations; you will be required to demonstrate during the recruitment process that you have no relevant criminal record.
Newcastle International Airport Limited promotes the equality of opportunity.
Being part of the Disability Confident Commitment means that we want to ensure all our organisational policies and processes are accessible and inclusive to everyone. This includes our recruitment strategies, and we welcome applications from all prospective candidates.