Nirvana Receptionist

Vacancy Reference : 000149
Closing Date : 14/03/2018
Salary : £9.50 + excellent benefits
Employment Type : Part-Time
Department : Nirvana Spa Reception
Hours Per week : Vacancy 1 = 14.5 & Vacancy 2 =15

What you’ll do:

Key responsibilities of this role will include:

• Delivering excellent customer service at all times
• Welcome all customers with a friendly and approachable manner
• Ensure a smooth and efficient arrival for all customers
• Promote all service available at the spa
• Handle payment transactions
• To answer and assist with any questions and queries
• Communicate efficiently with other departments
• Make bookings both face to face and on the telephone
• Regular use of keyboard and VDU screens
• Ability to stand for long periods of time
• Ability to tour customers around the spa
• Excellent telephone manner
• Working knowledge of customers and Microsoft office programs
• Ensure that all reservations are accurately entered onto the system
• Available to work a rota with a range of shifts including daytime, evenings, weekends and bank holidays

Who you’ll be:

The successful applicant will be able to demonstrate:

• Excellent communication skills
• Work well within a team, with an enthusiastic attitude towards the role
• Have a positive can-do attitude and be professional at all times
• A confident, warm and welcoming personality
• Have good self-control in order to respond in the best way possible to clients 
• Deliver excellent customer service at all times
• Be flexible regarding hours of work, picking up additional shifts as required
• Excellent organisational skills

What we’ll offer you:

This is a fantastic time to join us as we are expanding our successful business. We offer a competitive salary and benefits package which includes:

• Competitive Salary
• 28 days holiday (pro-rated for part time)
• Membership to Nirvana Spa and Pulse 8 Health Club
• Discounts on selected products and services
• Paid breaks
• Contributory Company pension scheme
• Complimentary Guest Passes
• On-site parking
• Company Uniform

Equal Opportunities

Nirvana Spa and Leisure Ltd recognises that discrimination in the workplace in any form is unacceptable and in most cases unlawful. We have therefore adopted an Equal Opportunities Policy to ensure that all job applicants and employees are treated fairly and without favour or prejudice. We are committed to applying this policy throughout all areas of employment, recruitment and selection, training, development and promotion. In all situations, people will be judged solely on merit or ability.

We will ensure that no job applicant or employee receives less favourable treatment on the grounds of race, colour, nationality, ethnic, or national origin, sex, marital status, sexual orientation, disability, political opinion/affiliation, age, religion or belief. Our application form will be as simple and straight forward as possible and we will not ask for unnecessary information.  Interview questions will be related to the requirements of the job and we will not seek irrelevant qualifications. Applicants will be short listed/selected solely on the basis of capability.



This position is now closed. We are no longer accepting applications for this position.