Business Analyst

Job Purpose 

Working as a Business Analyst in the IT function  - this is a hands-on role responsible for ensuring that all BA activities are managed appropriately across a range of projects. Understanding business change needs, assessing the impact of changes, capturing analysing and documenting requirements and supporting the communication and delivery of requirements with relevant stakeholders 

Key Accountabilities

  • Owns  the requirements elicitation process across a  range of projects  and work streams 
  • Works within the SDLC and ensures that all appropriate processes are followed
  • Work to  Business Analysis standards with a key focus on stakeholder management, requirements elicitation, change management, business processes - using a range of techniques appropriate to  project
  • Proactively communicates and collaborates with external and internal customers to analyse information needs and functional requirements and deliver artifacts as needed
  • Working with the Project Manager and Architecture team, internal and external developers and Testing teams  to ensure that the requirements are accurately translated into system developments that meet the business objectives  
  • Supporting the on-going development of Business Analysis methodology, advise on best practice and  drives and champions  the standards of Business Analysis across the IT department and the wider business
  • Working with Head of IT Projects to understand business demand and change requests

About You


  • Experience in facilitating cross functional groups to achieve business value and required results
  • Stakeholder management: strong relationships and clear communication channels at every level
  • A can-do flexible  attitude, be a team player with the ability to operate well and thrive in a team culture -able to modify the style in order to achieve goals and maintain effectiveness within changing environments and varying responsibilities and ability to perform under pressure
  • Experience in working in a Digital, Retail and data driven environment  
  • Demonstrable experience of working  across  both   waterfall and Agile   models desired
  • BA Training and/or equivalent experience (BSC, IIBA, degree etc.) across the full project lifecycle within an IT environment

Living Our Values

Fun-Passion: I organise fun activities that keep the team engaged and celebrate our achievements

Trust-Respect: When managing others, I question and challenge in a way that respects others’ input and builds trust

Quality-Service: I work hard to raise the bar for service, constantly looking for ways to make things better for guests at every stage of their journey

Co-operation-Accountability: I take responsibility for my team’s performance and make sure people are motivated and able to achieve targets

  • Salary

    Competitive + Benefits

  • Location

    Support Office, Manchester

  • Department

    Support Office

  • Job Reference


Apply for job