JOBS

Is the CV open whilst you are trying to upload? If yes, close it down and try again. Is your CV in one of the allowed formats? If not, convert to allowed format and upload again. If you are unsure of which CV formats are accepted, please refer to the CV upload section of your application form.

Further Advice

Apple iPads and iphones typically don’t have documents stored on the device, instead storing them in the cloud, and so the browse and upload feature may not find your document. You may need an app to help upload documents from your cloud storage via your device.

Use of Open Office or other free cloud versions of Word document makers may mean your document is read as a .odt file or simply unrecognised if you don’t have the MS Word program installed on your device. In such cases you may need to use a device with MS Office/Word installed.

The 1mb limit is sufficient for documents of around 100 pages of text. If your document is only a few pages but exceeds this size limit, check you aren’t using memory intensive features such as embedded tables, images, or wordart.

Have the standard margins been changed with the original Word document? If yes, open your document, amend as necessary then re-upload the CV. If no, then check you have not included any frames in your document as this will also change the formatting.

Check each section of the application form to check the information is correct, if you need to change any information then edit the appropriate section.

We will only bring information across that match the fields on the application form. Any missing information needs to be added in separately.

You will be shown an error if you have not entered the date format correctly. Please try again using DD/MM/YYYY.

Has the closing date passed? If it has, then you will not be able to submit your application.

Have you clicked ‘I agree’ against the declaration on the submit page?

Contact odeon@helpmeapply.co.uk and they will be able to resubmit your application.