OneMedical Group was founded in 2004 on the idea that there is a better way to care for communities. Our mission of ‘Improving Lives’ is underpinned by our core values of ‘Putting People First, Working Together for a Better Future’. We are committed to NHS values and reducing health inequalities.
We believe in delivering services that improve the health and wellbeing of individuals and communities, making sure primary care, as the foundation of the NHS, can thrive. Our focus is on services that help our patients and their families adopt and sustain healthy behaviours, that improve health and quality of life, and lead to better health outcomes.
We are pleased to announce that St Neots Health Centre has joined OneMedical Group team from 1 December; we will be continuing and building on the good work of the team. We’re excited about moving the service forwards and to what the future holds.
We are looking for a forward thinking Patient Navigator/Receptionist to facilitate and deliver a patient centric experience, supporting all other functions in delivering outstanding patient care, utilising a variety of platforms including front of house (reception), back office support functions and telephone services.
Important: Please note that this is a fixed-term contract to cover Maternity Leave, approximately 10 - 12 months, with the possibility to be extended. It is a weekend vacancy, meant to cover shifts on Saturdays and Sundays. The normal hours are 9 am - 4 pm. However, from time to time, the job holder is required to cover long shifts, till 8 pm.
Utilising your patient navigation training (provided in house), you will work with our existing team to provide patient focused telephone and administration services that assist and direct patients in accessing the appropriate service or healthcare professionals.
You will have exceptional communication skills, experience of using IT systems and work well under pressure. Working as part of a team who really care about putting our patients first will be a huge motivator for you.