Patient Navigator / Receptionist
St Neots Health Centre

Job reference: 000435

Location: St Neots Health Centre

Closing date: 28/08/2022

Salary: £9.50 per hour

Employment type: Fixed Term

Division: One Primary Care

Hours per week: part-time job - Saturdays & Sundays

About us

OneMedical Group was founded in 2004 on the idea that there is a better way to care for communities. Our mission of ‘Improving Lives’ is underpinned by our core values of ‘Putting People First, Working Together for a Better Future’. We are committed to NHS values and reducing health inequalities.

We believe in delivering services that improve the health and wellbeing of individuals and communities, making sure primary care, as the foundation of the NHS, can thrive. Our focus is on services that help our patients and their families adopt and sustain healthy behaviours, that improve health and quality of life, and lead to better health outcomes.

​​​​​​​The role

St Neots Health Centre has joined OneMedical Group team from 1 December. We’re excited about moving the service forwards and to what the future holds.

St Neots Health Centre is looking for a forward thinking Patient Navigator/Receptionist to facilitate and deliver a patient centric experience, supporting all other functions in delivering outstanding patient care, utilising a variety of platforms including front of house (reception), back office support functions and telephone services.

Important: Please note that this is a fixed-term contract to cover Maternity Leave, approximately 10 - 12 months, with the possibility to be extended.

It is a weekend vacancy, meant to cover shifts on Saturdays and Sundays. The normal hours are 9 am - 4 pm. However, from time to time, the job holder is required to cover long shifts, till 8 pm.

Utilising your patient navigation training (provided in house), you will work with our existing team to provide patient focused telephone and administration services that assist and direct patients in accessing the appropriate service or healthcare professionals.

You will have exceptional communication skills, experience of using IT systems and work well under pressure. Working as part of a team who really care about putting our patients first will be a huge motivator for you. 

Location: St Neots Health Centre, Moore's Walk, Saint Neots PE19 1AG

​​​​​​​Why join us?

Our Benefits;

We want to make work as rewarding as possible whilst protecting everyone’s wellbeing and helping you thrive.  

  • NHS pension 
  • NHS discounts
  • 25 days annual leave + BH’s per annum (pro rata for part time)
  • Additional day off each year for your work anniversary
  • Family friendly paid benefits  
  • Access to wellbeing support through a dedicated hub and an EAP service
  • Cycle to work scheme and eye care vouchers

The added perks;

  • As part of a larger group, you will access to mentorship, clinical networks and peer group support, as well as opportunities to train, learn and develop.
  • Our leadership group support with governance, patient safety, complaints management, QOF and quality improvement activity to help protect the practice.
  • You’ll work in a safe and supported environment, with protection through company- wide governance.
  • You will have opportunities to grow and develop your career 
  • You will have opportunities to work flexibility, in both F2F and remote settings, and balance your life as a health professional.

 OneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please email: