Made to Measure Coordinator

Paul Smith is one of Britain’s leading independent design companies. We champion positivity, curiosity and creativity. These qualities underpin every Paul Smith design, whether it’s a shirt, a shop or a special collaboration. Reaffirming the values that Paul set down in 1970, ‘classic with a twist’ remains the guiding principle of the company. Happily positioned between high fashion and formalwear, while taking reference from both, Paul Smith has always been proud to stand apart.

We are looking for a Made to Measure Coordinator to join our team. This is a unique opportunity to grow alongside a brand that combines both heritage and innovation. The ideal candidate will have a strong understanding of tailoring, garment construction and the fitting process, with a passion for precision and craftmanship. You will process Made to Measure orders whilst working alongside Retail teams, Production, Manufacturers and the Co-Heads of Product Development. Please note, the role is based from our Nottingham office.

The Role
• Process each individual Made to Measure (MTM) order and deliver these in a timely manner to a chosen manufacturer, complete with a variation and purchase order.
• Ensure each final garment meets the necessary quality standards, personal measures and encompasses the integrity of a Paul Smith product.
• To drive a timely execution at each stage of order processing, working closely with manufacturers to deliver high- quality outcomes on schedule.
• Inspect finished garments to ensure accuracy, fit and flawless execution.
• Maintain a strong understanding of garment construction, finishing techniques, and factory capabilities.
• Maintain and update MTM trackers, calendars, and supporting documentation.
• Manage block development and maintain the block library.
• Liaise closely with manufacturers, ensuring clear communication on specifications, tolerances, and production requirements.
• Provide clear, actionable feedback to both manufacturers and retail teams.
• Identify and resolve technical issues, coordinating any necessary alterations prior to despatch, informing relevant members of the team.
• Support ongoing communication with manufacturers throughout production, including quality control and audits where required and reporting back to both the Head of Product Development and Head of Production.
• Contribute to the continuous improvement and elevation of product quality.

Your Skills and Experience
• Advanced knowledge of Microsoft Office.
• Proven experience within the luxury tailoring sector.
• Extensive menswear tailoring knowledge.
• Experience with fittings.
• Technical understanding of product construction.

Who you are
• Excellent communication skills both verbally and written, able to build good working relationships.
• Proactive and technically competent, with excellent attention to detail.
• Able to stay calm when working under pressure.
• Has cultural sensitivity.
• Adept planning, prioritisation and organisational skills to ensure all deadlines are met.
• Flexibility to undertake additional duties at busy times.

What's in it for you
• A generous Clothing Allowance.
• Discretionary discount on PSL goods.
• Private healthcare with Vitality.
• Flexi-time.
• An annual leave entitlement of 25 days, plus Bank Holidays.
• Cycle to work and travel loan schemes.

If you like the sound of what you’ve read so far, find out more about our company culture and the full list of benefits we can offer you.

At Paul Smith, we celebrate and encourage applications from all walks of life into our growing workforce. We are committed to empowering people from any background, belief system, or ethnicity, offering an inclusive environment where talent is recognised and valued.