Made to Measure Coordinator

Paul Smith is one of Britain’s leading independent design companies, driven by a spirit of curiosity, playfulness, adaptability and passion. These values shape every aspect of the brand, whether it’s a shirt, a shop or a special collaboration. Reaffirming the values that Paul set down in 1970, ‘classic with a twist’ remains the guiding principle of the company. Happily positioned between high fashion and formalwear, while taking reference from both, Paul Smith has always been proud to stand apart.

We are looking for a Made to Measure Coordinator to join our team. This is a unique opportunity to grow alongside a brand that combines both heritage and innovation. The ideal candidate will have a strong understanding of tailoring, garment construction and the fitting process, with a passion for precision and craftmanship. You will process Made to Measure orders whilst working alongside Retail teams, Production, Manufacturers and the Co-Heads of Product Development. Please note, the role is based from our Nottingham office.

What you’ll be doing
• Process each individual Made to Measure (MTM) order and deliver these in a timely manner to a chosen manufacturer, complete with a variation and purchase order.
• Ensure each final garment meets the necessary quality standards, personal measures and encompasses the integrity of a Paul Smith product.
• To drive a timely execution at each stage of order processing, working closely with manufacturers to deliver high- quality outcomes on schedule.
• Inspect finished garments to ensure accuracy, fit and flawless execution.
• Maintain a strong understanding of garment construction, finishing techniques, and factory capabilities.
• Maintain and update MTM trackers, calendars, and supporting documentation.
• Manage block development and maintain the block library.
• Liaise closely with manufacturers, ensuring clear communication on specifications, tolerances, and production requirements.
• Provide clear, actionable feedback to both manufacturers and retail teams.
• Identify and resolve technical issues, coordinating any necessary alterations prior to despatch, informing relevant members of the team.
• Support ongoing communication with manufacturers throughout production, including quality control and audits where required and reporting back to both the Head of Product Development and Head of Production.
• Contribute to the continuous improvement and elevation of product quality.

Who you are
• Proven experience within the luxury tailoring sector, with extensive menswear tailoring knowledge and experience conducting fittings.
• Strong technical understanding of garment construction, combined with excellent attention to detail.
• Advanced Microsoft Office skills and strong organisational abilities, with the ability to plan, prioritise, and meet deadlines in a fast-paced environment.
• Excellent verbal and written communication skills, with the ability to build strong working relationships across teams.
• Proactive, adaptable, and calm under pressure, with cultural sensitivity and flexibility to support additional duties during busy periods.

Why you’ll love working with us
Working at Paul Smith means being part of a brand that celebrates creativity, individuality and authenticity. Even though we are a global business, we’ve stayed true to who we are at heart. Our offices and shops remain welcoming and inclusive spaces built around collaboration, where we encourage our people to be themselves, reach their full potential, and play a part in creating something truly unique.

We offer a comprehensive benefits package to support your lifestyle and wellbeing, which includes a 60% staff discount and a seasonal clothing allowance. You’ll also enjoy flexi-time, 33 days’ annual leave with the option to buy or sell holiday days, private healthcare with Vitality, wellbeing support and many other perks to keep you motivated and inspired.

If you like the sound of what you’ve read so far, find out more about our company culture and the full list of benefits we can offer you.

At Paul Smith, we celebrate and encourage applications from all walks of life into our growing workforce. We are committed to empowering people from any background, belief system, or ethnicity, offering an inclusive environment where talent is recognised and valued.