Part-Time Stockroom Assistant - Heathrow T5

Paul Smith is one of Britain’s leading independent design companies, driven by a spirit of curiosity, playfulness, adaptability and passion. These values shape every aspect of the brand, whether it’s a shirt, a shop or a special collaboration. Reaffirming the values that Paul set down in 1970, ‘classic with a twist’ remains the guiding principle of the company. Happily positioned between high fashion and formalwear, while taking reference from both, Paul Smith has always been proud to stand apart.

We are looking for a Part Time Stockroom Assistant to join our Heathrow T5 Team, contracted to work on Tuesdays, Thursdays and Fridays. Our Terminal 5 location at Heathrow Airport is regarded as the Paul Smith flagship store within the airport. Opened in 2008, it offers a distinctive mix of menswear, womenswear, books, shoes, accessories, furniture, and collectibles carefully curated to delight travellers.

As a Stockroom Assistant you will be responsible for assisting with the deliveries of all stock into the shop, ensuring that all deliveries are accurately booked in and unpacked into the items correct locations. You will liaise with the Inventory & Systems Manager to assist in supporting and maintaining best practice in all aspects of Stock and Inventory policies. As a Paul Smith brand ambassador, you should embody our Brand Values and deliver an outstanding customer experience. On the shop floor you will have fun while learning about our clients, environment, and team.

What you’ll be doing
• Supporting the Head Office Inventory & Systems team with stock management processes, housekeeping, and cycle counts to help maintain accurate inventory levels within the shop.
• Completing weekly stock management checklists to ensure all operational processes are followed consistently.
• Assisting with deliveries by unloading stock and ensuring all items are accurately booked in using scanners and pack notes.
• Managing stock discrepancies, faulty items, and missing barcode tickets, ensuring all issues are recorded and communicated appropriately.
• Ensuring all stock leaving the shop is processed correctly, with all associated paperwork completed accurately and efficiently.
• Supporting weekly stock takes in partnership with the Shop Management Team and Retail Office, reporting findings where necessary.
• Maintaining excellent housekeeping, stockroom organisation, and visual presentation standards both on and off the shop floor.
• Delivering an outstanding customer experience by acting as a Paul Smith Brand Ambassador and building positive interactions with clients and colleagues.

Who you are
• Passionate about style, culture, and the Paul Smith brand.
• Naturally curious, with an interest in fashion, music, art, and design.
• Adaptable and confident in a dynamic retail environment.
• Playful yet professional, with individual flair.
• Motivated, collaborative, and commercially driven.
• Reliable, approachable, and proactive.
• Experienced in monitoring stock levels including unpacking & booking deliveries, replenishment and stock takes.
• Able to maintain excellent housekeeping and visual standards.

Why you’ll love working with us
Working at Paul Smith means being part of a brand that celebrates creativity, individuality and authenticity. Even though we are a global business, we've stayed true to who we are at heart. Our offices and shops remain welcoming and inclusive spaces built around collaboration, where we encourage our people to be themselves, reach their full potential, and playing a part in creating something truly unique.

We offer a  comprehensive  benefits package to support your lifestyle and wellbeing,  which includes 60% staff discount and a seasonal clothing and uniform allowance.  You’ll  also enjoy  33  days’ annual leave (prorated for part-time employees) with the  option  to buy or sell holiday days,  wellbeing support and other perks  to keep you motivated and inspired.

If you like the sound of what you’ve read so far, find out more about our company culture and the full list of benefits we can offer you.

At Paul Smith, we celebrate and encourage applications from all walks of life into our growing workforce. We are committed to empowering people from any background, belief system, or ethnicity, offering an inclusive environment where talent is recognised and valued.

PLEASE NOTE: Shortlisting will begin upon release of the advert. Early applications are encouraged.