Supervisor

Job Reference : 000733
Location : London, Royal Arcade
Closing Date : 17/12/2017
Department : Retail

The primary function of this role is to give full and effective supervisory support to the Shop Management. This may involve overseeing a designated department or area of the shop floor as specified by the Shop Manager.

Responsibilities:
•    To be aware of the weekly shop sales targets and to actively work towards achieving these set financial targets.
•    To have full product knowledge of items within a specific area and to maintain a high standard of product knowledge throughout the shop.
•    To be a brand ambassador and to ensure a high level of customer service is maintained at all times
•    To ensure that in liaison with the Shop Manager and Assistant Manager; product training is given to the Retail Sales Staff regarding their specific area and that this training is ongoing throughout the year.
•    To drive sales personally  and to supervise the sales team, working together to achieve sales targets.
•    To collect client data and enter onto the in-house system and leading the team to do so.

Essential Experience and Skills Required: 
•    Have a minimum 5 GCSE passes, equivalent qualifications or practical attainment.
•    Previous Supervisory skills within retail/luxury fashion
•    Ability to work towards sales targets; to interpret financial data.
•    Excellent product knowledge. 
•    Ability to provide excellent customers service.
•    Ability to monitor stock levels.

About You:
•    Passion for style, fashion & Paul Smith brand.
•    Smart in appearance & individual.
•    Interest and knowledge of current trends in music, arts and culture.
•    Has initiative; is motivated.
•    Flexible and reliable.
•    Good team member, helpful, approachable and trustworthy.

In addition to the annual salary this role attracts -

  • A generous Clothing Allowance
  • Discretionary discount on PSL goods
  • Pension
  • An annual leave entitlement of 28 days, inclusive of Bank Holidays increasing by one day per year up to a maximum of 33 days

For more information on this role, please click on the Job Description below.