Assistant Manager
Heathrow T3

Job reference: 000865

Location: Heathrow T3

Closing date: 12/02/2018

Department: Retail

To effectively support the Shop Manager in the overall running and operation of the Shop. To achieve and exceed set financial targets.

•    To effectively manage all shop staff matters in close liaison with Shop Manager/Area Manager, including recruitment/induction, training, discipline & appraisals. 
•    To ensure that correct staffing levels are maintained at all times.
•    To maintain and increase sales throughout the year and achieve set financial & key performance targets.
•    To assist the Shop Manager with attaining correct stock levels and placing replenishment orders in close liaison with the Retail Merchandising team.
•    To assist the Shop Manager in ensuring that the shop is always merchandised to the Company’s desired standard, with liaison with the Display & VM Department.
•    To ensure that the staff are given relevant product training throughout the year.
•    To support in growing existing customer spending by driving the staff on weekly clienteling routines, and reporting on the results.

Essential Experience and Skills Required: 
•    Educated to A level standard / GCSE grade C & above in English & Maths or equivalent/ high level of practical attainment. Advanced Excel and Word skills.
•    Previous proven Deputy or Assistant Manager experience in high fashion retail. 
•    Proven practical people management skills.
•    Ability to manage shop during absence of the Shop Manager in every respect. 
•    Proven track record in delivering excellent customer service.
•    Ability to increase & maintain sales; ability to interpret sales related data
•    Excellent grasp of all retail standards & procedures. Computer literate in shop management systems.
•    Understanding of stock management.

About You
•    High level interest in the Paul Smith brand; Passion for style and fashion and retail in general.
•    Has ability to motivate team; self-motivated & enthusiastic.
•    Good planning & organisational skills. Ability to use initiative when required.
•    Ability to be an ambassador for Paul Smith.  Smart in appearance and individual.
•    Reliable, trustworthy and honest. Able to work flexible hours to meet business demands if required.

In addition to the annual salary this role attracts –

  • A generous Clothing Allowance
  • Uniform Allowance
  • Discretionary discount on PSL goods
  • Pension
  • An annual leave entitlement of 28 days, inclusive of Bank Holidays increasing by one day per year up to a maximum of 33 days

For more information on this role, please click on the Job Description below.



The closing date for this job has now passed.