Job Description
A six‑month opportunity to strengthen quality, drive improvement and make a real difference.
Are you process-driven, organised, and passionate about making a real difference? We’re looking for someone with fresh ideas and a keen eye for detail to join our Quality Assurance team at Plymouth Community Homes, on a fixed term basis of up to 6 months.
You will play a key role in supporting the delivery of operational effectiveness across Plymouth Community Homes communities, from helping us retain our hard-earned accreditations to driving forward new ones, your work will make a real impact. You’ll also take the lead in following up on audit actions, turning recommendations into results and capturing new procedures all whilst supporting a culture of continuous improvement and outstanding service.
Our ideal candidate for this role is someone who:
- is able to carry out a range of administrative tasks to support the day to day functionality of the Quality Assurance work; such as collation of information for inclusion in management and committee reporting.
- can support the development and capturing of new procedures and documents for operational activities across the organisation when required.
- is a true advocate for quality assurance; building your knowledge and awareness of strategies, policies and procedures within departments to offer oversight of potential opportunities to streamline and look through the customer lens.
Whether you’re a certified auditor familiar with ISO 9001 standard for Quality Management Systems or have proven experience of working in an assurance based environment, or are ready to grow your skills in a new direction – we’d love to hear from you!
About Plymouth Community Homes
We are the city’s largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we’re aiming to grow, to provide more people with high-quality, affordable homes to rent and buy.
With a great workforce and a focus on people, we deliver good quality, well-managed and well-maintained homes.
What we can offer you:
- Flexible working opportunities including flexi-time and hybrid working
- Excellent pension scheme with a high level of employer contributions
- Free, fully equipped onsite gym and changing facilities.
- The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme
- Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option
- Free Employee Assistance programme, including free counselling
- Free annual flu vaccination
- Cycle to Work scheme
- We support digital working with modern devices/smart phones
- It's fun to work here- we have dress down Fridays, company quizzes, and lots of charity events throughout the year
- Our modern and spacious offices are right on a bus route, and just three miles from the city centre
- We get a daily visit from local food vans, and within walking distance to local Crownhill shops, Warrens, M&S Foodhall, Co-op, Starbucks and Tim Hortons
We do not accept unsolicited applications or contact from recruitment agencies.
To Apply:
If you are interested in this fantastic opportunity please select apply and complete our form, making reference to the person specification to demonstrate how you consider that your knowledge, skills and experience meet the requirements of the job.
For an informal discussion about this role, please contact Natasha Kirkham, Quality Assurance Manager on 01752 388489
This post is not suitable for job share.
Shortlisting Date: 18th May 2026
Interview Date: 22nd May 2026
If you are an apprentice, please ensure that you make the Learning & Development team aware that you intend to apply for this position.
We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background.