Customer Operations Clerk

Job reference: 001052

Location: Hull

Closing date: 27/11/2020

Salary: £7,926.85 per annum

Employment type: Fixed Term

Department: Freight Sales

Division: Freight Sales

Hours per week: 15 hours per week between 9-5pm

We are P & O, with an enviable heritage, brand recognition and future investment there has never been a better time to join us.

We are currently looking for part time Customer Operations Clerks for two days per week to help with the processing of unaccompanied and driver accompanied bookings through our North Sea Services in Hull on a fixed term contract. You will be working as part of a busy team that will be delivering exemplary customer service alongside accepting the route bookings using our Freight Reservation System. 

There will also be work around making sure that all Hazardous Cargo is checked out in accordance with relevant guidelines and informing customers if there are any delays with crossings. You will also be calling customers on a daily basis confirming bookings and taking any additional requirements as well.

You will also be working testing parts of our new freight system to make sure that it is Brexit ready.

To be successful in this role it is essential that you have the following skills:

- Previous customer services experience ideally within a trade environment

- Accurate and quick keyboard skills

- Excellent knowledge of the Microsoft Office suite

- Good telephone manner

- It would be beneficial if you can speak a second European language.

If this challenge sounds like something that you would like to take up then click on this link below...