Customer Operations Agent - Quay

Job reference: 001154

Location: Hull

Closing date: 25/02/2021

Salary: £9.82 per hour rising based on skills

Employment type: Permanent

Department: Overnight ROPAX

Division: Overnight ROPAX

Hours per week: 2392

We are P&O, an immediately recognisable brand with an enviable pan-european freight and tourist heritage stretching back 183 years, there has never been a better time to join us!

Our port facilities in Hull are currently the home of a great opportunity as we are looking for individuals to join our Port Operations team working on the quayside as a Port Operative engaging in discharging/loading unaccompanied freight operating RoRo tractor units securing/unsecuring freight and mooring operations.

To be considered for the role you must possess a full UK driving license and /or be able to demonstrate the following:

  • Ensuring all operations are carried out in a safe manner ensuring the safety of self and others.
  • To discharge and load RoRo cargo in a safe and efficient manner, working in co-operation with Port and Ship Supervision/Management to load to optimal capacity.
  • To secure and unsecure cargo on board vessels in a controlled, timely and safe manner.  
  • To ensure effective Mooring of vessels.
  • To be flexible to work across all areas of the port operations to meet the demands of the business and vessel schedules.
  • Working split shifts including weekends and Bank Holidays.
  • To deliver a high standard of customer service to internal and external customers to present a positive image of P&O Ferries always.
  • To undergo periodic training and refresher training as required.
  • To be vigilant in helping to maintain the Company’s security culture on site, taking immediate action/reporting of any incidents.
  • Marshalling of passenger vehicles when required in a safe, clear and efficient manner

It would be advantageous if you have experience in port operations worked in a similar operational environment or hold a HGV Class 1 license as training in operating RoRo tractors will be given to the successful applicant

If you are interested in joining the team in Hull, please apply today!


The closing date for this job has now passed.