Customer Services Agent - Freight

Job reference: 001276

Location: Larne

Closing date: 21/06/2021

Salary: £18,580.20 + 20% shift allowance per annum

Employment type: Permanent

Department: Freight

Division: Freight

Hours per week: 1872 hours per year

We are P & O, with an enviable heritage, brand recognition and future investment there has never been a better time to join us.

We are currently looking for a full time permanent Customer Service Agent in our Larne based Freight Sales and Planning Team to help with the processing and planning of unaccompanied and driver accompanied bookings through our Irish Sea Services. You will be working as part of a busy team that will be delivering exemplary customer service by increasing sales alongside accepting the route bookings using our Freight Reservation System. 

You will deal with all types of cargo including hazardous, abnormal loads and livestock as well as corresponding with customers on a daily basis confirming bookings and taking any additional requirements as well.

To be successful in this role it is essential that you have the following skills:

- Previous customer services experience ideally within a shipping / transport environment

- Ability to thrive in a fast paced and demanding commercial workplace

- Accurate and quick keyboard skills

- Excellent knowledge of the Microsoft Office suite

- Good telephone manner

If this challenge sounds like something that you would like to take up then click on this link below...