Customer Operations Clerk - Freight Booking office (12 month fixed term contracts)
Hull

Job reference: 001325

Location: Hull

Closing date: 15/10/2021

Salary: £19,817.14 + £1,498.23 shift pay per annum

Employment type: Fixed Term

Department: Freight

Division: Freight

Hours per week: 37.5 hours per week including weekends and bank holidays

We are P & O, with an enviable heritage, brand recognition and future investment there has never been a better time to join us.

We are currently looking for customer and administration specialists to help with the processing of unaccompanied and driver accompanied bookings through our North Sea Services in Hull on a 12 month fixed term contract. You will be working as part of a busy team that will be working with our freight customers to help them with their bookings and make sure that their crossings are as seamless as possible.

There will also be work around making sure that all Cargo is checked out in accordance with relevant guidelines and informing customers if there are any delays with crossings. You will also be answering customers' queries as well as proactively calling them to help deliver fantastic service. You will be working across multiple IT systems and providing a fantastic attention to detail.

To be successful in this role it is essential that you have the following skills:

- Previous customer services experience ideally within a trade environment

- Accurate and quick keyboard skills

- Excellent knowledge of the Microsoft Office suite

- Good telephone manner

- It would be beneficial if you can speak a second European language.

If this challenge sounds like something that you would like to take up then click on this link below...

 

The closing date for this job has now passed.

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