Customer Service Advisors (German speaking) 3 positions available

Job reference: 001336

Location: Dover

Closing date: 22/10/2021

Salary: £21,466.40 (rising to £22,686.40 after passing core competencies)

Employment type: Permanent

Department: Contact Centre

Division: Passenger Sales

Hours per week: 1955.25 hours per annum

We are P&O, with an enviable heritage, brand recognition and future investment there has never been a better time to join us!

This is an excellent opportunity to join a company who believe their people are their greatest asset, one that recognises success and rewards achievement. What’s more, as the market leader in ferry travel with a commitment to delivering the highest standards of service, we can help you take your career in a number of directions.

Your role will involve taking calls and handling emails in German and English from both the public and travel trade using our in-house reservations system - you must have the ability to meet agreed targets.  You will be working as part of a busy and supportive team and full training will be provided.   Your shifts will include working weekends and evenings.

We are looking for fluent German and English speakers who want a role that is more than just your standard call centre.  We are looking for individuals who want to delight the customer on the first step of their P&O booking journey.  You may not necessarily have any call centre experience but customer service is at the heart of everything you do.  Building rapport comes as second nature to you and you are a natural problem solver.

In return we offer a starting salary of £21,466.40 rising to £22,686.40 after passing core competencies

If you are interested in these positions, please apply online...