Customer Service Advisors - English speaking (11 positions available)

Job reference: 001337

Location: Dover

Closing date: 23/10/2021

Salary: £20,000 per annum rising to £21,200 after passing core competencies

Employment type: Permanent

Department: Passenger Sales

Division: ROPAX Ferry Services

Hours per week: 1955.25 hours per annum

We are P & O, with an enviable heritage, brand recognition and future investment there has never been a better time to join us.

A love of ferries, a passion for customer service, a positive outlook and a confident and friendly approach – that’s what you’ll need to join the team here at P&O Ferries award winning Contact Centre.

This is an excellent opportunity to join a company who believe their people are their greatest asset, one that recognises success and rewards achievement. What’s more, as the market leader in ferry travel with a commitment to delivering the highest standards of service, we can help you take your career in a number of directions.

Your role will involve taking calls in English from both the public and travel trade using our in-house reservations system and you must have the ability to meet agreed targets. You will be working as part of a busy and supportive team and receive full training.  Your shifts will include working weekends and evenings.

We are looking for people who can delight customers on the phone and provide a fantastic level of service. You will be outgoing, gregarious and looking for a challenging role. We are not necessarily looking for any call centre experience, we are looking to recruit individuals who can engage with customers and start their P&O journey right.

If you want to join an enthusiastic and fun loving team then apply using the link below!