Business Analyst

Job reference: 001391

Location: Home-based

Closing date: 29/11/2021

Salary: Circa £44,000 per annum

Employment type: Permanent

Department: IT

Division: IT

Hours per week: 37.5 hours per week

We are P & O, with an enviable heritage, brand recognition and future investment there has never been a better time to join us.

The role

We are currently looking for a Business Analyst within our IT team who will be the conduit between the business units and the solutions delivery team. The focus of the role is to review and analyse the organisation’s business, including its business intentions, business services, business processes and information needs.

The analysis will help the business implement changes that lead to business improvements. The collaborative creation and iteration of viable specifications and acceptance criteria in preparation for the deployment of information and communication systems.

The business analyst will liaise with key stakeholders in the organisation to develop a solid understanding of how the business is currently operating and the future goals of the business. Once you have gained this understanding, you will then review and analyse the business in terms of its business services, business processes, organisational structure and other relevant information to assist the business in identifying and document the best way to effect business change for achieving its business goals.

These business changes may include extensive stakeholder engagement activities to improve existing organisational structure, existing business services and service delivery mechanisms, existing business processes and in some cases the introduction of technical and IT solutions.

This role is responsible for the adoption and adaptation of business process analysis approached based on the context of the work and selecting appropriately.

The role is home based with occasional travel to Dover required.

The organisation

P&O Ferries is one of the best loved brands within the UK and we are considered a Superbrand. We have been providing a maritime service for the UK and beyond since 1837 and have been an integral part of British maritime history for almost two centuries.

We are now part of DP World whose vision of enabling global trade fits with our global vision for the 21st century. We are going through our biggest transformation in our history which includes building the most technologically advanced ships for the Dover Straits, welcoming customers who have never travelled by ferry before and huge technology leaps that will see us at the forefront of a technology revolution.

Our people are our most important asset and we are building a world class team from all over Europe and the world to help us thrive in the new normal. We have the backing of DP World with all of their tools and support alongside the freedom for you to be the best you can be.

The person

So what skills are we looking for?

- Significant experience as Business Analyst in a comparable business on complex business change projects

- Experienced in documenting business processes and organisational model (“as is” and “to be”)

- Experienced at writing business requirements specifications for complex business processes

- Strong stakeholder and relationship management

- Experience of analysing and articulating requirements in a complex organisation

- The ability to manage complex relationships across the business

If this sounds like a role for you, please submit your application to be considered.


The closing date for this job has now passed.