B2B Freight Sales Support Executive

Job reference: 001697

Location: Dover

Closing date: 26/05/2022

Salary: £20,992.22 per annum

Employment type: Permanent

Department: Freight

Division: Freight

Hours per week: 37.5 hours per week

The role

We are currently looking for a Freight Sales Support Executive who will be supporting the Freight Sales team with our freight customers making sure that information is provided to help maximise revenue and loyalty. You will be one of the main points of contact for our freight customers to help them with contract rates, company details and supporting the team around the Freight Sales business plan.

You will be liaising with customers and the finance team regarding cash sales, refunds, invoice and statement queries. You will also get involved in promoting P&O services and products to help maximise revenue opportunities and provide the highest level of customer and sales support service. There will also be work around admin support and your creativity will be used around new ideas to make the service more efficient or appealing to customers.

This is an office based role in Dover.

The person

​​​​​​​So who are we looking for?

- Previous experience within an administrative environment

- Can work on your own initiative and the ability to manage a busy workload

- Excellent customer service skills and the ability to spot opportunities to provide service above and beyond

- Strong verbal and written communication skills

- Excellent attention to detail

At P&O Ferries we want you to be you. Not only will that make us stronger but will allow us to bring authenticity to everything we do. We know our customers come from all walks of life and so do our employees. We are all about connecting the world and that starts with finding connections with who you work with.

When we recruit we want to you to bring your whole self to work and we are working towards increasing diversity across all of our employees. We know we cannot be the best unless  we recruit the best regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or neurodiversity.

If you are interested in this role please click on the link below.