Job Description
We’re making a difference: Together, we can ensure that there is enough water for everyone, now and in the future.
Portsmouth Water is looking for a collaborative and detail-oriented Business Change Analyst to join our team on a 12- month fixed-term contract. In this key role, you’ll support the delivery of large-scale transformation programmes by guiding Business Readiness Assessments, coordinating change plans, and ensuring smooth integration of changes across the wider business.
You’ll be responsible for conducting Change Impact Assessments and developing Readiness Plans to support a seamless transition. Working closely with stakeholders and the Business Change Lead, you'll identify potential challenges, assess training needs, and help encourage adoption of change. Strong analytical thinking, clear communication, and a supportive approach to change management are essential for success in this role.
What will you be doing?
Key Responsibilities
• Conduct interviews and workshops with stakeholders to gather and analyse information on future processes and identify potential impacts/training needs
• Create training needs documents
• Create / update change plans
• Assist in the creation of detailed change impact assessments (CIA’s) to detail impacts on people, processes and technology
• Collaborate with cross-functional teams to develop effective readiness plans and training
• Hold regular readiness planning review sessions with impacted business owners
• Provide guidance and support to project teams and stakeholders throughout the change process and training • Participate in post-implementation reviews and identify areas for improvement
• Co-develop the PW change management toolkit
What do you need?
Skills, Qualifications & Competencies
• Communication: Clearly sharing information, ideas, and messages with individuals and groups
• Adaptability: Being flexible, open to change, and responsive to different needs
• Critical thinking: Evaluating situations to identify impacts and training in order to make informed, balanced decisions
• Active listening: Attentively listening to stakeholder needs, concerns, and feedback
• Strategic thinking: Building a big-picture view and aligning change efforts and training effectively
• Proven experience in Business Change processes and training, with a strong record of successful process delivery
• Experience in gathering, designing, and delivering training requirements
• Excellent communication skills, both verbal and written
• Skilled in presentation and facilitation, with the ability to clearly and effectively share complex information
We recognise people want to work in a variety of different ways, this means we are happy to consider flexible working arrangements. Please talk to us at the interview about the flexibility you may want.
We support equality, diversity and inclusion and encourage applications from all sections of society. The Company has a responsibility to ensure that all employees are eligible to work and live in the UK.
Due to the high volume of applications received we are unable to respond to unsuccessful candidates. If your application is of interest to us, we will normally contact you within 4 weeks of receiving your application.