We’re Abri, a housing association based in the south of England. One of the largest in fact. We've got 35,000 homes and 1,500 colleagues. And if all our 80,000 residents lived in the same place, we’d have a town roughly the size of Guildford.
We’re a passionate bunch. We think we can make a real difference. Homelessness, poverty, inequality, a lack of affordable housing. They’re all linked. They’re issues that affect so many, young and old alike. And we don’t think that’s right. We want to give people the chance to dream big and be who they want to be. Homes are at the heart of everybody’s lives. And we exist to help make good homes, and good lives a reality for everyone.
We’ve all got different backgrounds, strengths and experiences. But we share the same values. It’s these shared values that bring us together as one team.
Our colleagues embrace these every day. Be the difference to our customers and colleagues, always curious and look for better solutions, achieve together by working in partnership with others, own it openly through working with others in an open and honest way, and finally embrace possibility and see changes and challenges as welcomed opportunities.
If you share our values and want to make a real difference in the world, you’re on to a winner and we’d love to hear from you!
Your new role
Are you an experienced communications professional with a passion for providing excellent customer service?
With the voice of our customers at the heart of all that we do, and ambitions to reach 100% customer satisfaction, we’re looking for a customer-obsessed individual to act as the single point of contact between our Operations and customer contact centre and the communication function.
We’re looking for a Communications Business Partner able to design and deliver communication activities to meet business objectives and priorities and to promote a positive brand reputation among colleagues, customers, stakeholders and the media. This is a fantastic opportunity to join a high-performing team in a fast-paced environment, creating effective and engaging content across all channels.
Reporting to the Head of Corporate Communications you’ll ensure effective coordination between the customer operations teams and the communications function by clarifying business strategies and plans and translating these into actionable communication objectives, plans and campaigns. This role requires someone able to work both strategically as well as taking a hands on approach.
You must be a motivated, solutions focused with a broad skill base experienced in internal, customer, press and stakeholder communications. The ability to build excellent working relationships is essential.
We think Abri is an amazing place to work, so if you’re looking for an opportunity to join a team with big aspirations and a commitment to make a difference we’d love to hear from you.
What you can expect from us
We want our colleagues at all levels to be bold, inspiring and not afraid to speak up and be their authentic selves.
Your wellbeing is really important to us, so you can expect a competitive reward package to ensure you and your family are supported at work and at home.
We’ll work with you to help you reach your goals through personal development plans and our in-house People Development team.
Depending on your role you may need to work a set shift pattern, or you may have greater flexibility to choose when and where you work. Either way, we strive to ensure all colleagues have a degree of flexibility to attend life’s important events.
Abri is committed to promoting an inclusive culture. We want our colleagues to bring their individual differences, life experiences and knowledge into the workplace and we welcome their contribution to our amazing company. Everyone is different, everyone is unique.
Interviews will be held on 10 December via Microsoft Teams.
To our agency friends
We already have a number of carefully selected agency partners who know our business well and who support our in-house recruitment team during exceptionally busy periods. We’re not looking to add to our preferred supplier list right now but if you’d like to be considered at a future date please don’t hesitate to register on our procurement portal.