Journey Coach

Job reference: NRD-CAS-10715

Location: Kent

Closing date: 16/09/2019

Salary: £21,451

Employment type: Permanent

Department: Care and Support

Hours per week: 37.5

Riverside are looking to recruit full time Journey Coaches across Maidstone and Ashford working 37.5 hours per week.

Do you want to be part of the solution for preventing homelessness? Are you creative and passionate about providing excellent service? Can you see the strengths in people and help them to see them too?

If you answered ‘yes’ to the above then we want YOU to be part of our new team delivering an innovative new services to people who are homeless, or at risk of becoming homeless across Maidstone and Ashford.


Working with individuals from streets to independence you can support people on their journey, helping making a REAL difference for life.

As this is a newly commissioned service we are looking for a number of Journey Coach roles in time for go live. Previous experience is not essential for all posts. Attitude is as important as aptitude and full training will be provided.

The working hours are 24 hours a day but the successful post holders are not expected to work any night shifts. All flexible-working options will be considered for the right applicants.


Does this describe you?

You are flexible, empathetic, inclusive and resilient. Even better, you have excellent interpersonal and communication skills too.

Though not essential by any means, you have preferably worked with vulnerable clients in a housing or support setting before.  

Click on the job description linked below to see a full list of our essential requirements.



What’s in it for you?

In return for your hard work and dedication, we offer you:

•5% salary increase after 18 months’ service, dependent on performance
•Opt-in to our auto-enrolment pension scheme
•25 days holiday per year (plus bank holidays)
•Family friendly benefits providing enhanced maternity, paternity, shared parental leave and adoption
•Eye tests, glasses and lenses
•Life assurance and home contents insurance
•Employee Assistance Programme
•Childcare vouchers salary sacrifice through payroll
•Riverside Rewards scheme and app, providing valuable access to discounted benefits including high street and online savings





Who are Riverside?


We are one of the UK’s leading social housing and regeneration organisations. We are a group of not-for-profit and commercial companies with a charitable housing association at our core. Operating across 160 local authorities in England and Scotland and housing 100,000+ people, we are fully committed to improving the lives of thousands of individuals and families. We seek to transform lives and revitalise neighbourhoods.




Is Riverside for you?


We want you to feel empowered and that your voice is truly heard. Being a company focused on people, we treat our customers with this same respect.


We trust you to protect our customers, our people and our business and we see outstanding worth in those with the courage to take responsibility, innovate and find solutions. 


Your focus on performance and ambition is rewarded with development opportunities. With Riverside, you can achieve. 



We welcome applications from people with lived experience!



The closing date for this job has now passed.