Riverside have a new and exciting permanent opportunity for a Portfolio Manager. This role will be based in Leicester, however there will be national travel involved so a driving licence is essential.
What will you do?
Reporting to the National Portfolio Manager, you'll lead, motivate and develop a regional team to ensure the delivery of a high quality service providing clear direction, regularly reviewing patch sizes and locations, work outputs, setting improvement targets and appraising individual performance.
You'll be responsible for ensuring effective delivery of leases, management agreements and service level agreements with external parties for the designated portfolio, leading regular performance reviews and embedding effective third party arrangements. We're looking for individuals who have up to date knowledge of legislation, regulations and standards relating to Social Housing, Non-Social Housing and Care and Support.
Being customer focused with excellent communication skills you'll be managing relationships with stakeholders, both internally and externally by coordinating the on-boarding of new Managed Agent units. You'll also be results driven ensuring your teams are providing a high quality service whilst achieving individual and team targets.
Does this describe you?
You are results driven, empathetic, inclusive and resilient. Even better, you have excellent interpersonal and communication skills and can influence others.
You have significant previous experience of leading a team in a housing environment. You successfully managed budgets and delivered an excellent customer care service.
Click on the job description linked below to see a full list of our essential requirements.
What’s in it for you?
In return for your hard work and dedication, we offer you:
• Access to ongoing personal career development opportunities
• Competitive Salary
• Opt-in to our auto-enrolment pension scheme or enhanced rate scheme
• 25 days holiday per year (plus bank holidays)
• Family friendly benefits providing enhanced maternity, paternity, shared parental leave and adoption
• Riverside Rewards scheme and app, providing valuable access to discounted benefits including high street and online savings
We are one of the UK’s leading social housing and regeneration organisations. We are a group of not-for-profit and commercial companies with a charitable housing association at our core. Operating across 160 local authorities in England and Scotland and housing 100,000+ people, we are fully committed to improving the lives of thousands of individuals and families. We seek to transform lives and revitalise neighbourhoods.
Is Riverside for you?
We want you to feel empowered and that your voice is truly heard. Being a company focused on people, we treat our customers with this same respect.
We trust you to protect our customers, our people and our business and we see outstanding worth in those with the courage to take responsibility, innovate and find solutions.
Your focus on performance and ambition is rewarded with development opportunities. With Riverside, you can achieve.
If you’re thinking of joining us as a Portfolio manager we’d love to hear from you. We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.