Project Assistant
Manchester - M13 0AF

Job reference: NRD-CAS-012042

Location: Manchester - M13 0AF

Closing date: 15/01/2020

Salary: £18,135

Employment type: Permanent

Department: Care and Support

Hours per week: 37.5

Riverside have a new opportunity for a Project Assistant working full-time, on a permanent basis.  You will earn £18,135 per annum.
You will work a 5 week rolling rota with both late finishes and early starts. You will work 1 weekend in 5 and some bank holidays.


Who you’ll be helping

Wilson Carlile house is a supported housing project we support our customers to find their own accommodation after a period of homelessness (we do not provide any form of Care). Our service is Housing Related Support which includes us encouraging our customers to engage in Training, Education and working towards employment by offering support to make positive changes to their life style.
We support our customers with a variety of different needs which may include Drug or Alcohol addiction and Offending Behaviour.  The post of project assistant requires the right candidate to have excellent Administrating skills, IT Skills and very good communication skills.  The right candidate will be running the main office and reception area alongside a very enthusiastic dynamic staff team.   This post includes dealing with customer enquiries, dealing with Contractors and visitors, maintaining a high level of health and Safety within the project and helping our Customers with day to day enquires working alongside a team of Housing Related support workers.  This is a fantastic opportunity for a candidate that enjoys working in a busy environment that has plenty of resilience and is ready for a positive challenge.
Based in Manchester, Wilson Carlile House is part of Connect Manchester working in partnership with Nacro, Salvation Army & Sanctuary Housing.   We have become one service that will offer 163 beds to homeless people in need of support across the Manchester area.
Wilson Carlile House works with males aged 18 + who are homeless and experiencing a housing related crisis and need short term housing related support.

You can read more about our scheme here.


What will you do?

Your role will be an admin based role where you will be expected to take and make phone calls, carry out administrative functions, using IT systems etc. You will also be expected to liaise with and help the residents so experience working with vulnerable groups or in a housing management/social care environment is preferred.


Day to day

Your responsibilities as a Project Assistant at Wilson Carlile House will include:

•Acting as an initial point of reference on the phone, or in a reception area as required
•Carrying out day to day office administrative functions to ensure that all records and files are maintained
•Contribute to the formulation and delivery of person centred support plans
•Assisting residents with day-to-day support and tenancy issues
•Using IT systems appropriately including adding updates to the Support Database

For a deeper understanding of your responsibilities, take a look at the job description linked below.


Does this describe you?

You are flexible, empathetic, inclusive and resilient. Even better, you have excellent interpersonal and communication skills too.
Though not essential by any means, you have preferably worked with vulnerable clients in a housing or support setting before. 

Click on the job description linked below to see a full list of our essential requirements.


What’s in it for you?

In return for your hard work and dedication, we offer you:

• Access to ongoing personal career development opportunities through
• 25 days holiday per year (plus bank holidays) pro rata
• Family friendly benefits providing enhanced maternity, paternity, shared parental leave and adoption
• Childcare vouchers salary sacrifice through payroll
• Riverside Rewards scheme and app, providing valuable access to discounted benefits including high street and online savings


Who are Riverside?

We are one of the UK’s leading social housing and regeneration organisations. We are a group of not-for-profit and commercial companies with a charitable housing association at our core. Operating across 160 local authorities in England and Scotland and housing 100,000+ people, we are fully committed to improving the lives of thousands of individuals and families. We seek to transform lives and revitalise neighbourhoods.


Is Riverside for you?

We want you to feel empowered and that your voice is truly heard. Being a company focused on people, we treat our customers with this same respect.
We trust you to protect our customers, our people and our business and we see outstanding worth in those with the courage to take responsibility, innovate and find solutions.
Your focus on performance and ambition is rewarded with development opportunities. With Riverside, you can achieve.

If you’re thinking of joining us as a Project Assistant, we’d love to hear from you. We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.


The closing date for this job has now passed.