Project Assistant
Gloucester - GL1 3NZ

Job reference: NRD-CAS-012893

Location: Gloucester - GL1 3NZ

Closing date: 28/08/2020

Salary: £18,135 per annum pro rata (£14,508 per annum)

Employment type: Permanent

Department: Care and Support

Hours per week: 30

Riverside have a new opportunity for a project assistant working part-time, on a permanent, shift rota basis.


Who you’ll be helping
Claremont House provides supported housing for single people who are homeless or at risk of homelessness in Gloucestershire. We provide 6 months supported living for up to 20 people with complex needs and chaotic lifestyles. This can include those with addiction or drug and alcohol dependencies.

You can read more about the scheme here.


What will you do?
As a trusted member of our team, you will play a vital role, providing support and advice to customers. You’ll also assist them in accessing third party services such as benefits, healthcare, and social activities.


Day to day
Your responsibilities as a Claremont House project assistant will include:
• being the first point of contact for customers and visitors
• completing reports and support plans
• maintaining accurate records
• cleaning and arranging rooms for new customers
For a deeper understanding of your responsibilities, take a look at the job description linked below.


Does this describe you?
You are positive, resilient and have excellent communication and interpersonal skills. You also have basic IT skills.

Ideally, you have experience of working with vulnerable clients in a housing/social care setting. If not, you will be given on-the-job training but already have the empathy, interpersonal skills and sensitivity to appreciate how everyday housing issues impact on quality of life.

Click on the job description linked below to see a full list of our essential requirements.


What’s in it for you?
In return for your hard work and dedication, we offer you:

• Access to ongoing personal career development opportunities through Learning Zone
• Opt-in to our auto-enrolment pension scheme (employee rate 3% and employer rate 5%) or our enhanced pension scheme (employee rate 6% and employer rate 9%)
• 25 days holiday per year (plus bank holidays)
• Riverside Rewards scheme and app, providing valuable access to discounted benefits including high street and online savings


Who are Riverside?

We are one of the UK’s leading social housing and regeneration organisations. We are a group of not-for-profit and commercial companies with a charitable housing association at our core. Operating across 160 local authorities in England and Scotland and housing 100,000+ people, we are fully committed to improving the lives of thousands of individuals and families. We seek to transform lives and revitalise neighbourhoods.


Is Riverside for you?

We want you to feel empowered and that your voice is truly heard. Being a company focused on people, we treat our customers with this same respect.

We trust you to protect our customers, our people and our business and we see outstanding worth in those with the courage to take responsibility, innovate and find solutions. 

Your focus on performance and ambition is rewarded with development opportunities. With Riverside, you can achieve. 

If you’re thinking of joining us as a project assistant, we’d love to hear from you. We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.




The closing date for this job has now passed.