Night Support Worker
Gloucestershire, GL5 1DP

Job reference: NWT-CAS-012927

Location: Gloucestershire, GL5 1DP

Closing date: 21/10/2020

Salary: £18,497.70 (£12,825 pro rata) plus 10% night allowance

Employment type: Permanent

Department: Care and Support

Hours per week: 26

Riverside have a new opportunity for a Night Support Worker, working 26 hours per week, on a permanent basis.

You will earn £12,825 plus 10% Night Shift Allowance per annum. You will be working on a rotational shift basis from Monday to Sunday.

Who you’ll be helping

Ark House is a hostel for single young people aged 16-25  who are registered as homeless with the local authority, or at risk of being homeless.  They must be referred through the counties START referral process. The local authority has 100% nomination right and all referrals come through this process.  You will be working with children and young people that are leaving care or have experienced trauma.

The scheme is staffed 24 hours. Support includes weekly key work sessions to manage tenancies, stay in education or training or to find work and looking for more longer term accommodation.

It is a rewarding role and a chance to really make a difference to the life of a young person.

What will you do?

You will be assisting in the delivery of high quality, individual support service and packages to service users of Riversides ECHG’s supported and Sheltered Schemes whilst working as part of a staff team that is committed to ‘best practice’ in the social housing field.


Day to day

Your usual responsibilities as an Ark House Night Support Worker will include:

• Implementing Overall safety and security, including building and security checks, and the use of new technology. Ensuring the overall safety and security of the scheme.
• Effectively managing incidents of crisis intervention and anti-social behaviour.
• Maintain high standards of cleanliness within schemes, preparation of rooms and site inspections.
• Effective recording of information.
• Assisting service users with day to day tenancy issues, payment of rent and other scheme requirements.

For a deeper understanding of your responsibilities, take a look at the job description linked below.

Does this describe you?

You are experienced in working with vulnerable client groups. You have previous administration experience as well as a basic proficiency in Microsoft Office.

Click on the job description linked below to see a full list of our essential requirements.

What’s in it for you?

In return for your hard work and dedication, we offer you:
• Access to ongoing personal career development opportunities through Learning Zone
• Pension Scheme
• Eye tests, glasses and lenses
• Riverside Rewards scheme and app, providing valuable access to discounted benefits including high street and online savings
• 25 days holiday per year

Who are Riverside?

We are one of the UK’s leading social housing and regeneration organisations. We are a group of not-for-profit and commercial companies with a charitable housing association at our core. Operating across 150+ local authorities in England and Scotland and housing 90,000+ people, we are fully committed to improving the lives of thousands of individuals and families. We seek to transform lives and revitalise neighbourhoods.

Is Riverside for you?

We want you to feel empowered and that your voice is truly heard. Being a company focused on people, we treat our customers with this same respect.

We trust you to protect our customers, our people and our business and we see outstanding worth in those with the courage to take responsibility, innovate and find solutions. 

Your focus on performance and ambition is rewarded with development opportunities. With Riverside, you can achieve. 

If you’re thinking of joining us as a Night Support Worker, we’d love to hear from you. We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.

Please Note: Riverside are putting in measures to protect candidates and our colleagues from Covid-19. Whilst we are still continuing to recruit for this position and other roles in the organisation we will be implementing virtual interviews.


The closing date for this job has now passed.