Riverside have an opportunity for a Project Assistant working 37.5 hours per week, Monday to Friday on a permanent basis.
Who you’ll be helping
Livingstone House is a hostel offering an excellent standard of accommodation and facilities for 92 homeless people.
We want our service users to feel at home here from the moment they arrive. Our aim is to provide our customers with the best possible environment following their period of homelessness.
What will you do?
Your role will be an admin based role where you will be expected to take and make phone calls, carry out administrative functions, using IT systems etc. You will also be expected to liaise with and help the residents so experience working with vulnerable groups or in a housing management/social care environment is preferred.
Day to day
Your responsibilities as a Project Assistant at Livingstone House will include:
•Acting as an initial point of reference on the phone, or in a reception area as required
•Carrying out day to day office administrative functions to ensure that all records and files are maintained
•Contribute to the formulation and delivery of person centred support plans
•Assisting residents with day-to-day support and tenancy issues
•Using IT systems appropriately including adding updates to the Support Database
For a deeper understanding of your responsibilities, take a look at the job description linked below.
Does this describe you?
You are flexible, empathetic, inclusive and resilient. Even better, you have excellent interpersonal and communication skills too.
Though not essential by any means, you have preferably worked with vulnerable clients in a housing or support setting before.
Click on the job description linked below to see a full list of our essential requirements.
What’s in it for you?
In return for your hard work and dedication, we offer you:
•Access to ongoing personal career development opportunities through
•25 days holiday per year
•Family friendly benefits providing enhanced maternity, paternity, shared parental leave and adoption
•Childcare vouchers salary sacrifice through payroll
•Riverside Rewards scheme and app, providing valuable access to discounted
Who are Riverside?
We are one of the UK’s leading social housing and regeneration organisations. We are a group of not-for-profit and commercial companies with a charitable housing association at our core. Operating across 160 local authorities in England and Scotland and housing 100,000+ people, we are fully committed to improving the lives of thousands of individuals and families. We seek to transform lives and revitalise neighbourhoods.
Is Riverside for you?
We want you to feel empowered and that your voice is truly heard. Being a company focused on people, we treat our customers with this same respect.
We trust you to protect our customers, our people and our business and we see outstanding worth in those with the courage to take responsibility, innovate and find solutions.
Your focus on performance and ambition is rewarded with development opportunities. With Riverside, you can achieve.
If you’re thinking of joining us as a Project Assistant, we’d love to hear from you. We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.
Please provide clear examples / evidence of your ability, experience and qualifications against the essential criteria on the job description.
Please Note: Riverside are putting in measures to protect candidates and our colleagues from Covid-19. Whilst we are still continuing to recruit for this position and other roles in the organisation we will be implementing virtual interviews.