Relief Worker

Job reference: NRD-CAS-013359

Location: Ashford

Closing date: 31/03/2021

Salary: £9.50 per hour

Employment type: Relief Worker

Department: Care and Support

Hours per week: Ad hoc shifts

Riverside have a fantastic opportunites for a relief workers to join the team in Ashford, working on a casual basis covering sickness and holidays.

Who you’ll be helping

You will provide support and accommodation to vulnerable homeless adults aged 18 and over, with complex support needs, e.g., mental health, substance misuse, trauma, who are rough sleeping, homeless, at risk of homelessness or impacted by homelessness.
Though some days your resilience will be required, working with our clients is incredibly rewarding and your input can truly make a difference here.

You can read more about the scheme here.


What will you do?

As a trusted member of our team, you will be the first point of contact for customers, maintaining the safety of the customers and the vibrancy of the service.
This is an ideal opportunity for someone looking to start their support or housing career, a new challenge or additional hours.

Day to day
Your key responsibilities as a Lily Smith House relief worker will include:

• Covering reception
• Some administrative work and general support in running the scheme
• Cleaning and housekeeping duties
• Carrying out health and safety checks

For a deeper understanding of your responsibilities, take a look at the job description linked below.


Does this describe you?
You have excellent communication skills as well as the ability to show initiative and remain resilient, reliable and motivated at all times.
Though not essential by any means, you have experience of working in a homeless or support setting.
Click on the job description linked below to see a full list of our essential requirements.


What’s in it for you?
In return for your hard work and dedication, we offer you:

• Access to ongoing personal career development opportunities through Learning Zone
• Riverside Rewards scheme and app, providing valuable access to discounted benefits including high street and online savings


Who are Riverside?

We are one of the UK’s leading social housing and regeneration organisations. We are a group of not-for-profit and commercial companies with a charitable housing association at our core. Operating across 160 local authorities in England and Scotland and housing 100,000+ people, we are fully committed to improving the lives of thousands of individuals and families. We seek to transform lives and revitalise neighbourhoods.


Is Riverside for you?

We want you to feel empowered and that your voice is truly heard. Being a company focused on people, we treat our customers with this same respect.

We trust you to protect our customers, our people and our business and we see outstanding worth in those with the courage to take responsibility, innovate and find solutions.

Your focus on performance and ambition is rewarded with development opportunities. With Riverside, you can achieve.


If you’re thinking of joining us as a relief worker, we’d love to hear from you. We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.

Please note: Riverside are putting in measures to protect candidates and our colleagues from Covid-19. Whilst we are still continuing to recruit for this position and other roles in the organisation we will be implementing virtual interviews