Service Manager
Gloucestershire, BS15 4PP

Job reference: NRD-CAS-08980

Location: Gloucestershire, BS15 4PP

Closing date: 17/06/2018

Salary: £28,107

Employment type: Permanent

Department: Care and Support

Hours per week: 37.5

Riverside are looking to recruit a full time Service Manager at The Young People Services at Ark House and Britton House in Warmley and Stroud. The role will also cover The Families Services in Gloucester and Cheltenham. The role is working 37.5 hours per week, and a car user is essential due to the travel between schemes required for the role.

Riverside is one of the most innovative and progressive housing and regeneration organisations, improving quality of life for tens of thousands of families and individuals across the UK.

Can you lead a team to deliver a high quality homelessness advice service across a defined geographical area, are you professional and able to work within a pressured and dynamic environment?  If the answer is yes, we want to hear from you.

As a Service Manager you will have experience of working with vulnerable young people, delivering support in the homelessness sector.  You will lead a team of approximately 17, working together and with other agencies to develop appropriate solutions for each client to prevent homelessness or source suitable accommodation options.

You will be responsible for monitoring and reporting outcomes to the funding body, ensuring we are meeting contractual obligations. Previous experience of managing a team is essential. Experience of budgets and management accounts would be an advantage.  Strong multi agency working will be required and a range of a Safeguarding experience desirable.

The successful applicant will also be innovative, creative and dynamic in their approach, with the passion and drive to make a real difference.  


In return we will give you 25 days holiday and access to our pension scheme.  We also invest in our employees and want you to develop within the organisation and offer training and development opportunities. 

We also offer:

  • Tax free bikes

  • Car loan for scheme

  • Eye tests, glasses and lenses

  • Life assurance

  • Home contents insurance

  • Childcare vouchers

  • Reward gateway – fantastic high street and online savings

    If you’re thinking of joining us, we’d love to hear from you. We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.


The closing date for this job has now passed.