Riverside are looking to recruit a full time Retirement Living Assistant at Robert Runcie Court in London (SW2) working 37.5 hours per week.
As a Retirement Living Assistant you will provide a professional support service of the highest standard to our Retirement Living Customers. As part of a staff team that is committed to ‘best practice’ in the social housing field, you will assist in the day to day delivery of the service for Retirement Living.
Key responsibilities include but not limited to ;assisting in the provision of comprehensive housing management including working with tenancy agreements; Carry out day to day office administration functions to ensure that all records and files are maintained and held securely and that the confidentiality of information is upheld; Report repairs and maintenance needs on behalf of the customer following agreed procedures; Assist in the monitoring and delivery of service contracts at the scheme including lifts, heating fire equipment, gardening etc; To ensure that the company’s Health and Safety policy is fully implemented at the scheme, ensuring customers are aware of the provision of security at the scheme at all times.
Succesful applicants will have strong experience of working in a customer focused environment, and preferably previous experience of working with vulnerable / elderly people. Strong communication skills are essential as is a flexible, responsive can do attitude. Must have good level of IT literacy.
Although not essential applicants with a formal care, support or housing qualification would be very well received.
WHAT RIVERSIDE OFFER
In return we will give you 25 days holiday and access to our pension scheme. We also invest in our employees and want you to develop within the organisation and offer training and development opportunities.
We also offer:
Tax free bikes
Car loan for scheme
Eye tests, glasses and lenses
Home contents insurance
Reward gateway – fantastic high street and online savings
If you’re thinking of joining us, we’d love to hear from you. We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.