Riverside have a new opportunity for a Concierge & Security Assistant, working 35 hours, on a permanent basis. You’ll earn £16,380 per year.
Who you’ll be helping
Located in Haverhill, Suffolk, Cangle Foyer provides supported housing for young people aged 16-to-25 who are homeless and vulnerable.
Our services help young people, as well as young parents, with housing related support in addition to help and advice around substance misuse, mental health and relationships.
You can read more about the scheme here.
While Riverside does have roles for carers, this is a role perfect for those looking for support work.
What will you do?
As Concierge and Security Assistant you will work across a defined geographical area delivering a high quality service to our clients. You will be primary point of contact for telephone or personal enquiries, attending to any queries in a prompt and professional manner.
Day to day
Your key responsibilities as a Concierge and Security Assistant will include:
• Act as an initial point of reference on the phone, or in a Reception area as required.
• Implementing night security systems, ensuring overall safety and security of the scheme.
• Responds to faults as discovered
• Monitor access to schemes and visitors.
• Reporting incidents and anti-social behaviour.
For a deeper understanding of your responsibilities, take a look at the job description linked below.
Does this describe you?
We are looking for real self-starters who are positive, resilient, and able to use their own initiative. You will have excellent communication and IT skills, and some experience of working within supported housing would be advantageous.
You are flexible, empathetic, inclusive and resilient. Even better, you have excellent interpersonal and communication skills too.
Click on the job description linked below to see a full list of our essential requirements.
What’s in it for you?
In return for your hard work and dedication, we offer you:
• Access to ongoing personal career development opportunities through Learning Zone
• Opt-in to our auto-enrolment pension scheme
• 25 days holiday per year (plus bank holidays)
• Tax-free bikes and car loan scheme
• Eye tests, glasses and lenses
• Riverside Rewards scheme and app, providing valuable access to discounted benefits including high street and online savings
Who are Riverside?
We are one of the UK’s leading social housing and regeneration organisations. We are a group of not-for-profit and commercial companies with a charitable housing association at our core. Operating across 160 local authorities in England and Scotland and housing 100,000+ people, we are fully committed to improving the lives of thousands of individuals and families. We seek to transform lives and revitalise neighbourhoods.
Is Riverside for you?
We want you to feel empowered and that your voice is truly heard. Being a company focused on people, we treat our customers with this same respect.
We trust you to protect our customers, our people and our business and we see outstanding worth in those with the courage to take responsibility, innovate and find solutions.
Your focus on performance and ambition is rewarded with development opportunities. With Riverside, you can achieve.
If you’re thinking of joining us as a Concierge & Security Assistant we’d love to hear from you. We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.