Housing Officer
Haverhill - CB9 9PF

Job reference: NRD-CAS-010849

Location: Haverhill - CB9 9PF

Closing date: 18/04/2019

Salary: £21,451 PRO RATA

Employment type: Secondment

Department: Care and Support

Hours per week: 18.75

Riverside Housing have an opportunity for a Housing Officer working part-time, fixed term for 6 months in Haverhill. You will work 18.75 hours per week.

 

What will you do?

The Housing Officer is responsible for providing a customer focused housing service provision across supported and sheltered schemes, delivering a day to day housing management service and monitoring service level agreement with partners.
• Ensuring occupancy targets are met, through lettings and refurbishments of properties.
• Meeting rent collection and arrears targets.
• Providing practical support and information to clients when entering the service and throughout their involvement with the service
• Monitoring and meeting relevant health and safety standards in properties.
• Carrying out day-to-day administration duties.
• Assisting in the monitoring of service contracts.


Day to day

Your key responsibilities as Riverside’s Housing Officer will include:

• Ensuring occupancy targets are met, through lettings and refurbishments of properties.
• Meeting rent collection and arrears targets.
• Providing practical support and information to clients when entering the service and throughout their involvement with the service
• Monitoring and meeting relevant health and safety standards in properties.
• Carrying out day-to-day administration duties.
• Assisting in the monitoring of service contracts

For a deeper understanding of your responsibilities, take a look at the job description linked below.

 

Does this describe you?

You will have excellent communication skills and be able to be focussed on customers who have varying levels of need.
You are results focused and have the ability to show initiative as well as being calm in pressurised environments with experience of working with Vulnerable Client Groups.
Click on the job description linked below to see a full list of our essential requirements.

 

What’s in it for you?

In return for your hard work and dedication, we offer you:
• Riverside Rewards scheme and app, providing valuable access to voluntary discounted benefits including high street and online savings
• Flexible working
• 25 days holiday per year (plus bank holidays)
• Opt-in to Medicash employee-funded benefit
• Access to ongoing personal career development opportunities through Learning Zone

 

Who are Riverside?

We are one of the UK’s leading social housing and regeneration organisations. We are a group of not-for-profit and commercial companies with a charitable housing association at our core. Operating across 160 local authorities in England and Scotland and housing 100,000+ people, we are fully committed to improving the lives of thousands of individuals and families. We seek to transform lives and revitalise neighbourhoods.

 

Is Riverside for you?

We want you to feel empowered by leaders and fairly treated, knowing that your voice is truly heard. Being people-focused, we treat our customers with this same respect.
We trust you to protect our customers, our people and our business and we see outstanding worth in those with the courage to take responsibility, innovate and find solutions.
Your focus on performance and ambition is rewarded with development opportunities. With Riverside, you can achieve.

If you’re thinking of joining us as a Housing Officer we’d love to hear from you. We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.

 

The closing date for this job has now passed.

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