Project Assistant

Job reference: NRD-CAS-010875

Location: London

Closing date: 28/05/2019

Salary: £17,550

Employment type: Permanent

Department: Care and Support

Hours per week: 37.5

Riverside are looking to recruit a full time GROW Project Assistant in Westminster, working 37.5 hours per week, on a permanent basis.


Who you’ll be helping

Street Buddies is an innovative outreach service working with hard to reach rough sleepers in Westminster. The team consist of volunteers and trainees who all have lived experience of homelessness.

We enable customers to take the first steps to re-engaging and moving away from entrenched rough sleeping. This unique set of training, skills and experience means our Street Buddies volunteers can reach and engage with entrenched rough sleepers in a way professionals can’t.

You can read more about the scheme here.

While Riverside does have roles for carers, this is a role perfect for those looking for support work.


What will you do?

The aim of the GROW (Giving Real Opportunities of Work) programme is to provide fixed-term employment opportunities to individuals with experience of homelessness, worklessness or receiving mental health services

You will engage with rough sleepers on the streets whilst building a trusting relationship with clients. You are required to work 1-3 outreach shifts a week, early morning or evening, Monday – Friday and attend a weekly team meeting on Wednesday afternoons. You will be responsible of accompanying clients to assessments and appointments.
Riverside supports GROW trainees with a ‘Life Coach’ and a structured training programme to help you settle in and develop.


Day to day

Your key responsibilities as a GROW Project Assistant will include:

• Act as an initial point of reference on the phone, or in a reception area as required.
• Assist in the provision of a comprehensive housing management and support service, including working with tenancy agreements and collecting rents and charges.
• Carry out day-to-day office administrative functions to ensure that all records and files are maintained and held securely and that the confidentiality of information is upheld.
• Have an awareness of the customer support needs and supporting customers to help them achieve their agreed outcomes.
• Work alongside colleagues to contribute to the formulation and delivery of person centred support plans.
For a deeper understanding of your responsibilities, take a look at the job description linked below.


Does this describe you?

This is an initiative to offer employment opportunities to individuals with homelessness experience and therefore one of the requirements of the post is that you will have had a minimum of six months experience, gained within the last five years of receiving a homelessness service.

Click on the job description linked below to see a full list of our essential requirements.


What’s in it for you?

In return for your hard work and dedication, we offer you:

• Access to ongoing personal career development opportunities through Learning Zone
• 25 days holiday per year
• Tax-free bikes and car loan scheme
• Eye tests, glasses and lenses
• Riverside Rewards scheme and app, providing valuable access to discounted benefits including high street and online savings


Who are Riverside?

We are one of the UK’s leading social housing and regeneration organisations. We are a group of not-for-profit and commercial companies with a charitable housing association at our core. Operating across 160 local authorities in England and Scotland and housing 100,000+ people, we are fully committed to improving the lives of thousands of individuals and families. We seek to transform lives and revitalise neighbourhoods.


Is Riverside for you?

We want you to feel empowered and that your voice is truly heard. Being a company focused on people, we treat our customers with this same respect.

We trust you to protect our customers, our people and our business and we see outstanding worth in those with the courage to take responsibility, innovate and find solutions. 

Your focus on performance and ambition is rewarded with development opportunities. With Riverside, you can achieve. 


If you’re thinking of joining us as a GROW Project Assistant, we’d love to hear from you. We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.


The closing date for this job has now passed.