Falkirk Hire Boats Casual Assistants
Falkirk

Location: Falkirk

Closing Date: 27/07/2021

Salary: Living Wage

Contract Type: Casual

Department: Hospitality & Tourism

Weekly Hours: Variable

The Falkirk Wheel is looking for Hire Boats Assistants for the cleaning and handover team to ensure the consistent high level of customer service to all holiday boat customers. These roles are offered on a casual basis at living wage.

​​​​​​​You will set the standard and ensure we exceed visitor expectations at all times. Customer care is of primary importance. You will manage and influence the visitor journey for hire boat customers to ensure they leave having a 5* experience with us.

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Cleaning Team

Main Responsibilities

  • Cleaning the interior of all holiday boats
  • Insuring all inventory items are checked and replaced where necessary
  • Informing the team leader of any defects that need attention
  • General customer service and other duties as required


Essential Skills and Knowledge Required:

  • Self motivated, work on own initiative
  • Team player, good communication skills
  • Excellent customer care skills


Handover Team

Main Responsibilities

  • Assisting with maintenance checks required between trips
  • Carry out re-fuelling of boats
  • Ensure pump out and re-filling of water tanks has been carried out efficiently
  • Ensure that the external appearance of all boats is at an acceptable standard
  • General customer service and other duties as required
  • Be responsible, with other members of the team, for complying with all statutory regulations pertaining to operating a boat hire holiday company


Essential Skills and Knowledge Required:

  • Self motivated, work on own initiative
  • Team player, good communication skills
  • Excellent customer care skills
  • Money handling
  • Boat or canal knowledge.



 

This position is now closed. We are no longer accepting applications for this position.

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