Sunrise of Frognal are recruiting for a Receptionist to join our team in our home based in Sidcup. We have a 12 hour and a 18 hour position available per week, working shifts (8am-2pm/2pm-8pm) and working alternate weekends.
About the role
Working as part of a highly committed team at Sunrise the Receptionist is one of the pivotal roles within our communities. As Receptionist you will put the residents care and wellbeing at the heart of everything you do. At Sunrise we pride ourselves on the warmth and support we provide to our residents and their families. We promote independence, dignity and quality of life at all times in a person centred caring and supportive environment.
As the Receptionist, you provide the first impression for all visitors into the Sunrise community. You will be responsible for greeting potential residents, families, visitors, managing both external and internal calls, taking and communicating messages. The Receptionist provides an overview of community information to those enquiries in support of the marketing and sales efforts. Other responsibilities include monitoring the Bistro area for refreshments, music, cleanliness as well as general administrative duties. It will be your role to support the welcoming and supportive feeling of a Sunrise community.
- Proven experience in a customer service role is required, having demonstrated excellent customer service, organisational and communication skills.
- You must have good judgment, problem solving and decision making skills as well as be an organised record keeper.
What we will give you
We believe that happier employees provide a better level of patient care and delivery in their role. You’ll receive regular training and supervision, along with development opportunities across the business.
We continue to reward our staff with competitive salaries and a number of employee benefits including.
- 28 days holiday plus Bank Holidays
- Company sick pay
- Private medical insurance
- Income protection
- Life assurance
- Pension scheme
- Cycle to work scheme
- Green travel plan
- Refer a friend incentive
- Employee Assistance programme
- Good Samaritan Fund
- Heart & Soul company recognition programme
- ‘Your choices’ voluntary benefits – employee discounted scheme
- Wellbeing programmes
- Long service awards
- Recognition programmes
- Study support
- Ongoing career development training
Step inside a Sunrise care home and you'll know you've arrived somewhere special. For over three decades we've made each care home a vibrant place where independence, choice, dignity and the highest standards of care are valued above all else.
Sunrise Senior Living delivers resident-centred care services to well over 2,000 residents in the UK. The Sunrise philosophy is founded on encouraging independence, preserving dignity, enabling freedom of choice and protecting the privacy of each resident. This approach reflects the company’s mission, which has remained unchanged since the business was founded in 1981: “to champion quality of life for all seniors”.
In addition to 25 UK care homes, Sunrise has hundreds of other communities in the USA and Canada. Each care home offers personalised care services based on individual need. These range from basic care and help with the tasks of everyday living to more intensive nursing care in those care homes that are registered to provide nursing. Every care home includes a Reminiscence neighbourhood, dedicated to the needs of residents living with Alzheimer’s or other forms of dementia.