About the role
The Assistant Assisted Living Care Manager is a motivational individual, who has the ability to motivate, engage, and exercise leadership throughout the team with an open communication style. Is able deliver a high standard of resident care and drive results in a fast paced environment.
A key to success in this role is the ability to communicate with ease to families regarding the care of their family member, professional bodies in relation to the care of residents and all members of the Sunrise team.
The Assistant Assisted Living Care Manager is responsible for supporting the assisted living coordinator in the overall management and success of the general assisted living community. Responsibilities include, but are not limited to recruiting, and training care assistants for this community; team member recognition, annual performance reviews, and ongoing coaching and counselling of team members; when necessary assisting in the facilitation of resident care conferences and the completion of Individualised Service Plans; Supporting with the team member rotas according to budget guidelines; completing assurance programs and submitting payroll hours as per Sunrise policy.
It is expected that the Assistant Assisted Living Care Manager complete any required training and become knowledgeable in the Sunrise philosophy, principles of service, and policies and procedures. This knowledge becomes the foundation for future decision making.
- NVQ 2 essential, NVQ 3 desirable
- Proven experience in long term care, assisted living, the hospital industry, or other human services field
- Supervisory and management experience
- Ability to handle multiple priorities
- Able to direct the work of others
- Excellent verbal and written communication skills
- Has good organisational and time management skills
- Experience with seniors preferred
- Possesses the ability to effectively read, write, and communicate in English
- IT skills, Word and Excel
What we will give you
We believe that happier employees provide a better level of patient care and delivery in their role. You’ll receive regular training and supervision, along with development opportunities across the business.
We continue to reward our staff with competitive salaries and a number of employee benefits including.
- 28 days holiday plus Bank Holidays
- Company sick pay
- Private medical insurance
- Income protection
- Life assurance
- Pension scheme
- Cycle to work scheme
- Green travel plan
- Refer a friend incentive
- Employee Assistance programme
- Good Samaritan Fund
- Heart & Soul company recognition programme
- ‘Your choices’ voluntary benefits – employee discounted scheme
- Wellbeing programmes
- Long service awards
- Recognition programmes
- Study support
- Ongoing career development training
Step inside a Sunrise care home and you'll know you've arrived somewhere special. For over three decades we've made each care home a vibrant place where independence, choice, dignity and the highest standards of care are valued above all else.
Sunrise Senior Living delivers resident-centred care services to well over 2,000 residents in the UK. The Sunrise philosophy is founded on encouraging independence, preserving dignity, enabling freedom of choice and protecting the privacy of each resident. This approach reflects the company’s mission, which has remained unchanged since the business was founded in 1981: “to champion quality of life for all seniors”.
In addition to 25 UK care homes, Sunrise has hundreds of other communities in the USA and Canada. Each care home offers personalised care services based on individual need. These range from basic care and help with the tasks of everyday living to more intensive nursing care in those care homes that are registered to provide nursing. Every care home includes a Reminiscence neighbourhood, dedicated to the needs of residents living with Alzheimer’s or other forms of dementia.