Business Change Analyst
Sunrise Senior Living Ltd

Job Reference: 003735

Location: Sunrise Senior Living Ltd

Closing Date: 25/10/2019

Salary: Competitive

Employment Type: Full Time

Responsible for:

  • Gathering data and coordinating resources from other support functions and homes/communities
  • Conducting workshops with business experts to elicit requirements, conduct gap analysis and generate potential solutions
  • Analysis of complex data sets from multiple sources to identify and quantify improvement areas; use this analysis to recommend changes and as the basis for benefits tracking
  • Assemble and manage project tools such as project briefs, project plans and action and risk logs
  • Writing reports, instructions, and specifications and creating flowcharts
  • Mapping the as-is process and the subsequent to-be process, including planned actions to achieve the to-be state.
  • Developing effective working relationships with project teams to ensure optimum outcome for the project
  • Functioning as an implementation team partner (as needed) and aiding in action plan tracking
  • Facilitating meetings and workshops for team members
  • Providing administrative support in relation to ongoing projects and initiatives in pipeline

Qualifications, Skills and Experience:

  • Proven analytical background with strong data analysis skills
  • Good understanding of the complexity for managing change
  • Ability to motivate others and lead change
  • Ability to prioritise and organise multiple concurrent tasks
  • Evidence of ability to work to tight timelines and quality standards
  • Able to communicate effectively using excellent verbal and written communication skills.
  • Experience in planning and organisational skills/project management
  • Strong Customer Focus
  • Evidence of high attention to detail
  • Team player but able to work individually to get things done
  • Ability to engage stakeholders across multiple divisions
  • Excellent Process mapping and designing skills
  • Minimum 4-5 years as business change analyst or equivalent
  • Min 2.1 Bachelor’s Degree and/or professional qualification
  • Good knowledge of the MS Office suite
  • Willingness to travel and work away from home

Competencies:

  • Strong communication/interpersonal skills
  • Analytical Thinking
  • Problem-Solving
  • Driving for Results
  • Time Management
  • Planning and Organising
  • Presentation and Workshop Delivery

 

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